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CustomerXR: Revolutionizing Virtual and Augmented Reality for Businesses

In a significant move for the commercial sector, a new design agency called CustomerXR has officially launched. Founded in March 2025, this innovative firm is dedicated to delivering tailored virtual and augmented reality (VR and AR) solutions to help businesses maximize their engagement with customers. With an emphasis on the evolving landscape of Extended Reality (XR), CustomerXR seeks to become the go-to source for companies aiming to harness the full potential of these immersive technologies.

Based in New York, CustomerXR is staffed by a team of expert designers in the VR and AR fields. They aim to build unique applications that resonate with consumers while also acting as intermediaries between major brands and the powerful VR ecosystems of Meta and Apple. As an approved independent Software Vendor (ISV) for Meta and a development partner for Apple, CustomerXR is strategically positioned to bridge gaps between technology giants and businesses seeking modern solutions.

Kevin Sheehan, Co-Founder and President of CustomerXR, highlighted how organizations worldwide are eager to utilize VR and AR technologies. He articulated the challenges many face in starting this journey, noting, "With over 22 million active VR headsets in use globally, many organizations are now looking to utilize the massive impact of Virtual and Augmented Reality applications via the Meta and Apple platforms, but do not know where to begin." Sheehan stressed that CustomerXR aspires to be a leading resource in navigating this dynamic environment.

To support companies in this evolving landscape, CustomerXR employs a dual approach. They offer in-house development of low-cost proof-of-concept applications, thus minimizing initial investment, while simultaneously establishing strategic partnerships with talented developers across the nation. This unique business model enables CustomerXR to turn any XR concept into an enterprise-level application designed for success.

CustomerXR has already embarked on multiple exciting projects that showcase its capabilities. Here are some of the currently active initiatives:

• - Kitchen Savers Project: This VR design application allows users to experience their existing kitchen in augmented reality, offering them the ability to explore various finishes and accessories from Kitchen Savers’ portfolio.

• - Egress Pros Experience: In partnership with Egress Pros, CustomerXR is developing a VR experience that simulates the terrifying impact of a basement fire, incorporating a safe escape feature to enhance educational outreach on fire safety.

• - Luxury Hotel VR Concept: For a prominent global luxury hotel chain, CustomerXR is working on a proof of concept that provides potential guests with an immersive 360-degree 8K virtual tour of the luxury resort, showcasing everything from the lobby to guest rooms and amenities.

• - Quick Service Restaurant Training Application: An innovative VR training application for a leading Asian American Quick Service Restaurant will streamline training processes by utilizing the test kitchen at their California headquarters, significantly reducing travel costs and training time for staff.

Founded with backing from Cloudlinx, a renowned technology firm recognized as one of the fastest-growing companies in the United States, CustomerXR is poised to make waves in the VR and AR design space. With a dedicated mission to enhance customer experiences through innovative technology, the agency aims to redefine how businesses connect with their audiences in an increasingly digital world.

CustomerXR signifies a forward-thinking approach to design and technology—offering a glimpse into a future where businesses can leverage the power of XR to create unparalleled connections with their customers. As they continue to evolve and expand their project portfolio, the potential for transforming customer engagement in a multitude of industries remains limitless.