Maven AGI Earns ISO/IEC 42001 Certification for Enhanced AI Governance

Maven AGI, an innovative AI-native platform that empowers businesses to enhance customer experiences, proudly announces its attainment of ISO/IEC 42001 certification. This significant achievement marks Maven as a trailblazer in the realm of AI governance, being the first to secure this international standard specifically for AI management systems. Through this certification, Maven further solidifies its portfolio that now includes nine independent certifications, thereby reinforcing its commitment to security and compliance across various regulated industries.

As businesses progress from pilot programs toward the full-scale implementation of conversational AI, especially in crucial sectors such as financial services and healthcare, the importance of governance and accountability rises to the forefront. The ISO/IEC 42001 lays down essential standards aimed at addressing AI-specific risks, concentrating on oversight, risk assessment, monitoring, and the continuous enhancement of AI applications.

Jonathan Corbin, the Founder and CEO of Maven AGI, emphasizes that today’s enterprises require more than just functional AI solutions; they need systems that they can govern. 'ISO/IEC 42001 confirms that Maven operates under clearly defined governance processes and monitored controls tailored to meet the expectations of enterprises and regulatory bodies,' he states.

Significance of ISO/IEC 42001 for Businesses



ISO/IEC 42001 is pivotal in promoting a structured approach to managing AI systems. To obtain this certification, organizations must demonstrate documented processes for risk management specific to AI, systems for oversight, mechanisms for performance monitoring, and pro-active incident response strategies. This certification provides reassurance for organizations that are implementing AI in customer-oriented workflows, ensuring that these operations are governed within a formalized, independently validated framework.

Expanding Certification Portfolio



Maven AGI's accomplishment in achieving ISO/IEC 42001 follows rigorous audits conducted by an independent third party, A-LIGN. The AI governance framework established by Maven now supports various certifications, including:

  • - AI Governance: ISO/IEC 42001
  • - Security and Privacy: ISO/IEC 270012022, SOC 2 Type II, ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018
  • - Regulatory Compliance: PCI-DSS v4.0 Level 1, HIPAA, and HITECH

This robust certification portfolio facilitates Maven's deployment across various structured sectors such as financial services, healthcare, legal technology, and the public sector, all of which necessitate strict compliance.

AI Governance in Action



Maven AGI implements customer-defined policies right at the data boundary before any AI processing takes place. Only pre-approved data is permitted into the AI workflow. This process is designed to automatically recognize and redact high-risk sensitive information, like Social Security numbers or medical data, before it can be logged, displayed, or utilized by AI models.

Moreover, Maven’s platform includes specialized controls tailored specifically for AI systems, such as prompt injection detection, grounding responses to customer-approved knowledge, and traceable audit logging. All operational controls conform to documented management processes aligned with ISO/IEC 42001 and are subjected to continuous independent audits to ensure ongoing compliance and effectiveness.

About Maven AGI



Founded by industry veterans from HubSpot, Google, and Stripe, Maven AGI is dedicated to helping businesses streamline customer experiences through governed AI automation. The platform interfaces seamlessly with enterprise systems, upholding customer-defined policies at the data frontier, and offers secure conversational AI solutions across various channels, including chat, email, and voice.

With support from notable investors like Dell Technologies Capital, Cisco Investments, and Lux Capital, Maven AGI is positioned at the forefront of innovation in the AI landscape, promoting responsible AI deployment across the customer journey.

Topics Consumer Technology)

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