Introducing Expert Graph: The Future of Knowledge Preservation
In an era where thousands of professionals are retiring every year, CROSS Business Producers Inc. has initiated a groundbreaking project called
Expert Graph. The platform aims to structure the invaluable
knowledge,
experience, and
decision-making standards built by seasoned leaders and experts, allowing for the smooth transition of this knowledge to the next generation.
The Challenge of Knowledge Transfer in Japan
Recent statistics show that the elderly population in Japan surpasses 36 million, constituting nearly 29% of the total population. Furthermore, the average retirement age for small business owners has risen to around 70 years old, making succession planning a critical management issue. While many companies focus on manuals and data for support, the true competitive edge lies in the
tacit knowledge derived from personal experiences.
What is Tacit Knowledge?
Tacit knowledge encompasses various aspects:
- - The reasoning behind specific decisions
- - Lessons learned from failures
- - The prioritization of decision-making processes
- - Perspectives on customer relations and technology
Unfortunately, many businesses rely on individual experiences which come with inherent risks as this knowledge can vanish upon the retirement or departure of key personnel. This challenge has led
CROSS Business Producers to focus on what they refer to as the **