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Mews Named Leader in IDC MarketScape 2025

Mews, a prominent hotel operating system provider, has officially been labeled a leader in the IDC MarketScape 2025 worldwide assessment of hospitality property management systems. This remarkable achievement signifies a pivotal moment for the company, highlighting its innovative technology and long-term commitment to improving hospitality operations around the globe.

According to the IDC MarketScape report, establishments in the hospitality sector predisposed to technological advancements should look towards Mews for a unified platform aimed at boosting efficiency and creating new revenue streams. The report emphasizes the essentiality of modern management systems designed to meet the evolving demands of today's hospitality industry.

Mews delivers management software for over 12,500 properties that represent about 620,000 rooms worldwide. Many ambitious brands, including Choice Hotels International and Design Hotels, have already embraced the solutions provided by Mews. As a pioneer in cloud computing, Mews continues to spearhead the transformation of hospitality technology with a platform aimed at making hotels more efficient, adaptable, and customer-centric.

Growth of Mews in the Industry

The acknowledgement of Mews as a leader in the IDC MarketScape report illustrates the company’s evolution from a challenger in hotel technology to a primary platform for European hotels, with rapid growth initiatives in North America. Richard Valtr, the founder of Mews, expressed pride in this recognition, indicating it marks a crucial milestone in establishing the platform as a preferred choice among forward-thinking hoteliers. He added: "Our commitment to continuous innovation aims at helping hotels globally to become more profitable and future-oriented with Mews at the core of their operations."

Furthermore, Mews maintains a strong focus on an agile approach towards technological evolution. Matt Welle, the CEO of Mews, elaborated on the importance of vision and flexibility in their leadership role. He perceives the IDC MarketScape recognition not merely as a signal of keeping pace with an ever-evolving industry but also as a testimony to Mews' role in setting the pace.

A Technological Leap Forward

Since its inception in 2012, Mews has extended its services across more than 20 countries, boasting a team of over 1,250 employees, with more than 500 dedicated to research and product development. The company unifies core property management, customer journeys, revenue management, payment processing, and market intelligence within its cloud-based platform. Such integration serves to support the modern hospitality ecosystem admirably.

Mews is committed to leading with customer-focused solutions and next-generation AI. Its advanced features, like automated customer data management and smart AI-driven recommendations, redefine operational agility and revenue generation standards within the hospitality realm.

Dorothy Creamer highlighted how Mews has consistently enabled hospitality brands to innovate seamlessly, positioning itself as a robust foundation for building the future of hospitality.

Conclusion

In conclusion, Mews stands out as a beacon in the hospitality industry, carrying the torch of innovation and adaptation. Its status as a leader in the IDC MarketScape report further solidifies its competitive edge and influence in creating a tech-driven future for hotels. With notable clients such as BWH Hotels, Strawberry, The Social Hub, and Airelles Collection, Mews is committed to transforming the hospitality experience for the better.

About Mews

Mews is a leading platform for a new era of hospitality, supporting over 12,500 clients across 85 countries. The Mews hospitality cloud is specifically designed to streamline modern hotel operations, enhance customer experiences, and increase business profitability. Recognized as the "Best Hotel Property Management System Provider" in 2024 and 2025, Mews continues to shape the landscape of hospitality technology and has raised $410 million from investors like Goldman Sachs Alternatives, Kinnevik, and Tiger Global Management, aiming to revolutionize the hotel industry.