Luup Enhances Traffic Violation Point System for Safety
Tokyo-based Luup Inc. is taking significant steps to bolster the traffic violation point system aimed at ensuring safer riding experiences for users. Starting November 7, 2025, Luup will implement revisions to its Terms of Service and Privacy Policy that require explicit consent from users to receive information regarding traffic violations. This change is intended to facilitate the proper enforcement of the traffic violation point system and to enable a safer environment for using specific lightweight motorized vehicles such as e-scooters.
Background of the Initiative
This initiative aligns with the guidelines established by the Personal Mobility Safe Use Public-Private Council, of which Luup is a member. This council aims to promote the safe use of specific lightweight motorized vehicles. By enforcing the traffic violation point system more rigorously, Luup hopes to combat reckless and dangerous driving effectively.
Since its launch in January 2024, the traffic violation point system has aimed to reduce infractions committed by users of Luup’s specific lightweight motorized vehicles. Users accumulating enough violation points face a temporary suspension from using these vehicles, and repeat offenders could face indefinite bans for serious infractions such as driving under the influence or hit-and-run incidents.
Recent Revisions to the System
Historically, information about traffic violations was only shared with Luup through user consent at the time of violation apprehension by police officers. This method led to limited application of the system since many infractions went unreported. To address this issue, the revised terms alter how consent is obtained.
Key Changes Include:
- - Consent acquisition changed from individual confirmations by police officers during traffic stops to user agreement to the updated terms upon beginning service through the Luup app.
- - As a result of this change, Luup will now be able to more efficiently utilize the information provided by law enforcement to suspend users who violate traffic laws.
User Consent Requirements
Starting from November 7, 2025, all users must agree to the updated Terms of Service and Privacy Policy, which includes a new section that permits Luup to collect and utilize traffic violation data provided by police authorities. Consent will be confirmed within the app before users can initiate their ride.
Areas of Data Collection Include:
- - Date and time of violation
- - Location of violation
- - Type of violation
- - Registration number of the vehicle used
If users refuse to provide consent, they will not be allowed to utilize Luup’s services.
Looking Ahead
Luup is committed to ensuring safety for not just its users but also pedestrians and other road users. Aiming for a safer urban environment, Luup will continue to enhance its services beyond the traffic violation point system, helping all members of the community navigate their cities with confidence and peace of mind.
For more details regarding update notifications and the full Terms of Service, interested parties can visit
Luup’s official announcement.
Company Overview
Founded in July 2018, Luup is headquartered at 8-9-5 Nishigotanda, Shinagawa, Tokyo. CEO Daiki Okai leads the charge towards innovative solutions in urban mobility. The LUUP app is available for download on iOS 16 and later versions, as well as Android OS 10.0 and above.
Explore more about Luup by visiting
their website. It is crucial for all users to understand the implications of this revised system for a shared goal of safer urban mobility.