Medical Support Plan
2026-03-25 07:09:58

Introducing a Special Medical Support Plan for Club Off Members

No More Waiting: Special Medical Support Plan from Isshachoku



Reloc Club, part of the Relog Group listed on the Tokyo Stock Exchange (code: 8876), has proudly announced the launch of a special medical support plan for its members through Club Off. This service, set to commence in March 2026, is aimed at enhancing healthcare access for employees of businesses implementing Club Off. It is designed in collaboration with Onlinedoctor.com, which operates the online medical consultation platform, Isshachoku®.

Ensuring Daily Peace of Mind with Healthcare Support


Reloc Club has always pioneered various support services aimed at providing peace of mind in everyday life. With the introduction of the Club Off Alliance platform, services such as disaster response funds for sports club injuries and a 24/7 emergency assistance service for residential issues underscore their commitment to member safety and wellness. These initiatives go beyond conventional perks by creating a robust support system that enhances the value of brands that utilize the Club Off service.

The rising awareness of health management and corporate healthcare initiatives has catalyzed a growing demand for reliable medical access and support. However, challenges such as busy schedules and physical limitations often prevent individuals from seeking necessary medical care. Recognizing these obstacles, Reloc Club aims to improve accessibility through this new collaboration with Onlinedoctor.com, thereby contributing to both individual member wellness and broader health accessibility challenges in society.

What is Online Consultation 'Isshachoku®'?


Isshachoku® is a comprehensive healthcare service enabling members to connect with doctors online via smartphones or computers. By minimizing the time and hassle involved in traditional medical appointments, it provides a convenient and quick solution for busy professionals, parents, and the elderly. Members can consult with doctors, receive prescriptions, and even have medications delivered to their homes—all from the comfort of their location. This one-stop service covers a broad spectrum—from regular health check-ups to responses to mild ailments—while ensuring safe service delivery through established partnerships with medical facilities.

With this plan, Club Off members will enjoy the benefit of immediate doctor consultations in case of sudden health issues or concerns, thereby reinforcing both employee benefits and customer satisfaction concurrently.

Development Insights from the Team


The new online consultation service was developed as a direct response to member feedback highlighting various healthcare barriers. Common challenges include lack of time due to work commitments, inability to travel to healthcare facilities, and the long wait times often encountered at clinics. The goal is to provide a tailored solution that respects members' busy lives and makes healthcare easily accessible, even when facing health challenges. This initiative enhances the existing support structure offered by brands utilizing Club Off, creating additional value and security for both companies and their employees.

About Onlinedoctor.com


Onlinedoctor.com is focused on promoting medical digital transformation, aiming to mitigate the geographical and temporal barriers between patients and healthcare professionals. Their mission through online consultation services and health information dissemination is to establish a healthcare environment that is user-friendly and accessible for everyone, reinforcing the ethos of health management.

Overview of Reloc Club’s CRM Initiatives


Since its inception in 1993, Reloc Club has sought to provide exceptional welfare services that allow even smaller enterprises to offer benefits comparable to large corporations. With a portfolio of services covering over 25,800 companies and member satisfaction rates nearing 1,340 million people, Reloc Club remains a top brand in the welfare services industry. Leveraging its core competencies, the Club Off initiative facilitates enhanced customer relations and strict adherence to consumer satisfaction standards.

The organization upholds its commitment to addressing unique client challenges by employing advanced marketing automation tools and conducting customer feedback analysis. Through these endeavors, they aim to improve customer experience and satisfaction, ultimately leading to a stronger connection between businesses and their clientele.

For further information on these new enhancements and to explore membership details, please visit the Reloc Club and Onlinedoctor.com websites.


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Topics Health)

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