Quiq Expands Leadership with Karen Bowman to Enhance Partner Ecosystem for AI Solutions
In a significant move for the future of customer experience solutions, Quiq has announced the appointment of industry veteran Karen Bowman as its new Senior Director of Channel Development. This role focuses on expanding Quiq’s partner ecosystem with Technology Solutions Distributors (TSDs) and Trusted Advisors (TAs), reinforcing the company’s commitment to leveraging channel partnerships for growth.
Quiq, known for its enterprise-grade agentic AI technology, aims to capitalize on the increasing demand from business-to-consumer brands for trustworthy AI systems and seamless customer engagement solutions. The appointment comes at a time when businesses are keen to navigate the complex landscape of AI technology to improve their customer interaction strategies.
Michael Hartsog, Quiq's Vice President of Strategic Alliances stated, "Our initial success with key TSDs demonstrated the immense value the channel offers for driving a scalable business. With Karen's vast experience and established relationships in the technology sector, we are confident she will fast-track our growth in the TSD domain."
Bowman brings over 20 years of extensive experience from previous leadership roles in notable companies such as Microsoft, Cisco, Five9, and UJET, where she was instrumental in guiding key technological transitions and developing successful go-to-market strategies. Her expertise in forming robust partner ecosystems positions Quiq to empower its partners effectively and deliver transformative AI-driven customer engagement solutions.
Reflecting on the potential of partnerships, Bowman noted, "We see incredible value in the channel. These are the professionals enterprises are relying on to guide them through the confusing and crowded AI agent marketplace. My goal is to position Quiq as the channel’s trusted advisor, facilitating greater value for our partners and their customers. Quiq offers solutions that extend beyond automated customer service; we provide AI agents throughout the entire customer journey, enhancing engagement, driving revenue, and building loyalty."
Quiq's innovative platform allows businesses to improve customer experience outcomes by enabling AI-powered interactions across various channels, including voice, email, and digital messaging platforms. The company's Digital Engagement Center serves as a bridge between AI agents and human agents, ensuring a seamless customer journey and escalation process from AI to live support when necessary.
Businesses seeking to leverage AI to transform their customer experience can benefit from Quiq's comprehensive solutions that combine cutting-edge technology with a customer-oriented approach. As Quiq expands its reach through strategic partnerships, it positions itself as a pivotal player in the AI landscape.
For more information on how Quiq is revolutionizing customer experience through its AI solutions and partner ecosystem, visit https://quiq.com/partners/ and explore opportunities for collaboration with its Partner Alliance Program.