#Paris #France #Accor #Mews #F&B Technology

Accor Partners with Mews to Enhance F&B Technology

Accor, a leading hospitality group, has recently announced its collaboration with Mews, a renowned property management system provider, to standardize its food and beverage (F&B) technology across its diverse portfolio of hotels. This strategic partnership is set to promote operational efficiency and streamline various aspects of F&B services across more than 850 Accor properties in over 20 countries.

As Accor continues to enhance its restaurant offerings at various property categories, including luxury and midscale hotels, the integration of Mews POS (Point of Sale) technology is a vital initiative. Current trends within the hospitality sector indicate that F&B operations significantly contribute to revenue generation, making them a central focus for Accor’s growth strategy. The implementation of Mews technology is considered a strategic priority aimed at not only improving operational efficiency but also maximizing profitability through enhanced data insights.

With Mews POS already operational across a substantial number of Accor hotels, this technology aims to automate F&B processes for smoother order management, real-time inventory tracking, and comprehensive reporting. This system is designed to be accessible via mobile devices and operates in a cloud environment, ensuring that staff at various properties can access vital operational data anytime and anywhere.

Jean Noel Lau Keng Lun, Accor’s Distribution Director, highlighted that the F&B operations within hotels serve as a significant revenue source while also fostering guest loyalty. By streamlining their numerous other technological systems, including CRS, PMS, and RMS, Accor is set to leverage the latest F&B technology to further elevate guest experiences.

Mews’ founder, Richard Valtr, emphasized the uniqueness of each property in managing its F&B operations, advocating for systems that reflect local demand and cultural nuances. The Mews POS system is designed to adapt quickly to various operational scenarios without requiring specialized IT support, making it a versatile solution for properties of different scales and styles.

A noteworthy feature of Mews POS is its high-level open API, which facilitates connectivity with Accor's broader customer loyalty program ecosystem. This strategy aligns well with the hospitality industry's direction towards integrated systems that optimize guest experiences while also enhancing revenue potential.

Mews operates as a comprehensive hotel management platform that unifies workflows associated with revenue generation, operational management, and guest experiences. The platform encompasses systems for managing property management services (PMS), point of sale (POS), revenue management systems (RMS), cleaning schedules, and payment processes, shifting the industry’s focus from property management to revenue management.

With approximately 15,000 clients across 85 countries, Mews has earned accolades such as Best PMS and Best POS from Hotel Tech Report, underscoring its industry leadership and commitment to innovation within hospitality technology. This partnership leverages Mews' advanced technological solutions to enhance Accor's F&B services, paving the way for significant improvements in guest satisfaction and operational excellence.

In conclusion, the strategic alliance between Accor and Mews marks a pivotal step towards modernizing hospitality technology, with both firms emphasizing the importance of adaptability, efficiency, and enhanced guest engagement in today’s dynamic hospitality landscape. By integrating Mews’ advanced F&B solutions, Accor anticipates a transformative impact on its operations and guest experiences, setting a best practice standard in the hospitality industry.