#Japan #AI Technology #Tokyo #straya #Tosnet

Introduction

In the security industry, retaining talent is an urgent challenge. A collaborative study by Straya, based in Shinjuku, Tokyo, and Tosnet from Sendai, Miyagi, has yielded promising strategies aimed at boosting employee retention rates among security guards. The project, which spanned four months, focused on identifying staff who might be considering leaving their positions, utilizing data-driven approaches through advanced AI technology.

Background and Objectives

The sector faces a serious shortage of labor, demanding innovative solutions to overcome this barrier. The primary goal of the project was to analyze nearly two years of employment records from Tosnet’s security personnel and identify those at risk of resigning. This was achieved by constructing a "resignation risk prediction model" using machine learning algorithms, which enabled a comprehensive risk assessment of all security staff.

Key Findings

1. Early Detection of Potential Turnover

Employing the developed AI model, the joint team successfully identified security personnel who exhibited high levels of resignation risk. Through interviews with this high-risk group, they discovered that approximately 14% of those engaged in discussions were indeed contemplating resignation. This outcome highlights the effectiveness of data analysis over traditional reliance on intuition, allowing early detection of signals indicating potential departures.

Furthermore, the research clarified the connection between various work schedules and the likelihood of leaving the job, allowing for a nuanced understanding of employee behavior.

2. The Critical First Six Months

Analyzing employee turnover data revealed that the most crucial period for retention efforts is within the first six months of employment. Shockingly, about 52% of all resignations occurred during this initial timeframe, with 22% leaving within the first month. This pivotal insight suggests that targeting interventions during this early phase could significantly enhance retention rates. Many employees in this risk category experience a mismatch between their expectations and the realities of the role, indicating a need for enhanced support and communication shortly after hiring.

Economic Impact

Avoiding the departure of a single security guard can yield approximately ¥3.4 million annually for a company, factoring in both revenue maintenance and cost reduction. The components of this economic advantage include:

• - Avoidance of Recruitment Costs: Each new hire requires about ¥800,000 in expenses, including training and onboarding.
• - Maintained Annual Revenue Contribution: Continuing employment ensures that the staff member generates around ¥2.6 million throughout the year.

The potential economic benefits derived from effectively identifying and mitigating resignation risks increase exponentially with the 14% detection success rate.

Future Directions

The successful collaboration between Straya and Tosnet has established a foundation for implementing potent resignation prevention strategies. While enhancements in the AI model's accuracy remain feasible, the costs involved may outweigh the uncertain impact. Notably, identifying at-risk personnel provides an essential touchpoint for initiating meaningful communication, representing a significant gain from the study.

Additionally, strategic resources should be allocated towards solutions specifically designed to combat early resignations. By revisiting training materials and methods of communication post-hire, companies can leverage these relatively low-cost approaches to achieve substantial impacts.

Moving forward, Straya aims to partner closely with Tosnet to review and enhance training contents and communication strategies during these critical first six months, transitioning from a research phase to substantive, actionable steps intended to address the pervasive labor challenges in the security sector.

About Straya

Founded with a vision of making security a profession admired by the youth, Straya specializes in developing efficiency tools specifically for the security industry, including the control business tool "Kumo-kan." As the industry grapples with significant issues related to talent shortages, Straya seeks to address the twin problems of recruitment challenges and low retention rates from various angles, ensuring innovative service offerings.

• - Company Name: Straya, Inc.
• - Representative: CEO Takuya Watanabe
• - Location: 22nd Floor, Shinagawa Intercity A, 2-15-1 Konan, Minato-ku, Tokyo
• - Business Activities: Development and provision of SaaS for the security industry, research and development of resignation prediction AI, HR data utilization solutions
• - Established: June 2023
• - Official Website: Straya Official Site