ING Americas Expands Transaction Services Team to Enhance Client Support

ING Americas Expands Transaction Services Team



ING Americas, a pivotal player in financial services, has recently expanded its Transaction Services team in the United States. This strategic move is designed to address the increasing complexities faced by clients in treasury management, liquidity solutions, and working capital optimization in today’s intricate global financial landscape.

Driving Demand and Local Support


The latest expansion comes as a response to the growing demand from clients who require more localized support, particularly in New York. The shifting dynamics in finance—ranging from daily payment processing to intricate trade finance requirements—necessitate a more robust approach to handling various operational challenges across different currencies and markets.

Leadership and Strategic Appointments
Leading this initiative is Tibor Bartels, the Managing Director and head of Transaction Services Americas. Under his direction, several key hires were made effective June 1st. This is just the beginning of a larger expansion effort planned over the next 18 to 24 months.

"Delivering senior counsel to our clients and providing them with tailored solutions is our utmost priority," Bartels stated, emphasizing the importance of incorporating diverse perspectives to enhance financial operations across various regions. This approach will empower ING to better assist clients in navigating new challenges in an increasingly interconnected fiscal environment.

Notable New Additions


Several acknowledgeable professionals have joined the Transaction Services team, enhancing its expertise:
  • - Lise Gjertsen joins as the head of the Transaction Services sales team, bringing extensive industry experience from CitiBank, where she worked across sectors in Oslo, London, and New York.
  • - Zlatina Hristova has taken on the role of Director of Transaction Services Sales, having spent over 18 years with ING, contributing to the U.S. team after heading Transaction Services in Bulgaria.
  • - Pascal ter Haak, returning to a new role, will oversee client services for multinational companies, centralizing cash management and enabling efficient liquidity processes without altering existing local banking arrangements. His vast experience includes more than seven years as Director of Transaction Services Americas and a significant tenure at BMG's Head Office in Amsterdam.
  • - Nadine Ghandour, appointed head of Working Capital Solutions, will lead the team responsible for advising large corporations seeking to enhance their liquidity through various financing options, including supply chain finance and securitization structures. Her background includes significant experience at BNP Paribas in trade finance.
  • - Laurence Amar has joined as the head of Product Management, tasked with developing payments and cash management capabilities across the region after an extensive career in the New York financial sector, most recently with Santander.

Overview of Transaction Services


The Transaction Services team is dedicated to providing structured solutions for working capital management and liquidity. Their offerings encompass advisory services for receivable finance, supply chain finance, and traditional trade services to clients across Asia, Europe, and North America. This diverse portfolio enables clients to optimize cash flow and access liquidity through innovative financial structures tailored to their needs.

About ING Americas


As the branding for ING's wholesale operations in the Americas, ING Americas is a critical segment of ING Group N.V., offering a broad array of banking services. With more than 60,000 employees operating in over 40 countries, ING is committed to empowering individuals and businesses alike to achieve financial success. The company's emphasis on sustainability and responsible banking is reflected in its high ESG ratings—recently reaffirmed as 'AA' by MSCI, underscoring its commitment to long-term sustainability.

Furthermore, ING is continuously assessed for its ESG practices by independent rating firms and is included in various sustainability indices, demonstrating the company's dedication to prioritizing environmental, social, and governance factors in all operations.

This expansion reflects ING America's firm commitment to meeting client needs while enhancing its capacity to manage complex financial challenges, establishing a strong foundation for future growth and success.

Topics Financial Services & Investing)

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