#United States #Chicago #Fuel Retail #Tote.ai #AI-Native POS

Tote.ai Unveils Its Next-Gen AI-Native Point-of-Sale System

Tote.ai, a trailblazer in retail technology, recently showcased its first AI-native point-of-sale (POS) system tailored for fuel and convenience stores at the prestigious NACS 2025 event in Chicago. Taking place from October 15 to 17 at the McCormick Place Convention Center, the demonstration highlighted the transformative capabilities of Tote.ai's groundbreaking solution, aimed at rejuvenating the traditional retail landscape.

The convenience store sector, a massive retail category in the U.S. generating nearly $1 trillion annually, is currently facing challenges. With a notable 4.3% decline in sales volume reported in the 12 months leading up to February 2025, according to Circana, the need for innovative solutions has never been more pressing. Observing the current state, Tote.ai's CEO Shyam Rao stated, *"Fuel and convenience stores are fighting for every customer and every dollar. The industry is held back by outdated POS systems that lack the capacity to integrate modern technologies."

The Power of AI-Native Technology

Tote.ai's system is distinctively designed from the ground up to be AI-native, meaning that intelligence is an inherent part of its architecture. Unlike older systems that retrofitted AI features, Tote.ai enables seamless access to real-time data, allowing for immediate analysis and action. This pivotal difference means retailers can swiftly tackle issues such as pump errors or inventory shortages with automation, enhancing both trust and efficiency in operations.

Additionally, the "one customer, one cart" model Axios encourages retailers to offer a hybrid shopping experience. Customers can easily place orders via an app, receive personalized offers at the pump, and pick up additional items in-store, all integrated into a single transaction without multiple scans. This streamlined process is expected to increase overall basket sizes and profitability for retailers.

Streamlining Store Operations

Tote.ai is proud to introduce its Device Cloud, a feature that gives store operators crucial visibility into their inventories and operations. By allowing real-time monitoring across various hardware—irrespective of vendor—Tote.ai empowers retailers to propel efficiency. For many stores, waiting months for IT changes has been a barrier; however, Tote.ai's simple drag-and-drop adjustments enable instant updates, ensuring that stores remain modern and competitive.

Empowering Employees and Enhancing Training

In an industry known for high turnover and increasing training costs, Tote.ai simplifies onboarding with its Associate AI Agent (Genie). This innovative feature provides employees with real-time task support, access to training materials, industry policies, and troubleshooting help in their preferred languages. By consolidating resources directly at the POS, employees can resolve issues more efficiently, fostering a more dynamic and informed workforce.

Currently, retailers in the U.S. can engage with Tote.ai's pioneering POS system, designed not only to streamline operations but also to enhance the overall customer experience. With Tote.ai's recent funding of $22 million in August 2025, the company is well-positioned for further advancements, underscoring their commitment to transforming the retail experience.

A Future-Ready System

As the retail landscape continues to evolve, Tote.ai's innovative approach to POS technology represents a significant leap forward. By marrying the best of AI with retail environments, Tote.ai not only meets modern consumer expectations but also equips retailers with the tools necessary to thrive amid challenging market conditions. To explore more about Tote.ai and its offerings, visit www.tote.ai.