#USA #Cleveland #IDC MarketScape #Hyland #Content Innovation Cloud

Hyland: A Leader in Intelligent Document Processing

Hyland, known for its pioneering efforts in the Content Innovation Cloud™, recently announced its recognition as a leader in the IDC MarketScape 2025-2026 report, which evaluates the global landscape of intelligent document processing software providers. This accolade underscores Hyland's commitment to enhancing business automation with advanced technological solutions.

Redefining Intelligent Document Processing

Hyland is not just another player in the document processing arena; it is redefining how enterprises manage their operational workflows. Focused on agentic automation, Hyland aims to enhance decision-making processes by leveraging artificial intelligence (AI) on unstructured data. The company’s innovative platform goes beyond traditional automation by intelligently managing every step of the workflow—from capturing and classifying documents to extracting valuable insights. Jitesh S. Ghai, CEO of Hyland, expressed that this recognition by IDC MarketScape validates their advances in agentic automation, affirming the potential for businesses to extract true value from their data regardless of location.

The Content Innovation Cloud

At the core of Hyland's offering is its Content Innovation Cloud, an integrated platform designed to facilitate end-to-end content and process management. This platform combines critical features, including content services, intelligent document processing (IDP), and low-code process orchestration. Its unified architecture simplifies system management and accelerates automation deployment, addressing the complexity typically associated with integrating disparate systems.

Modern User Experience

The Content Innovation Cloud offers a user-friendly interface that enables professionals to configure IDP workflows using natural language prompts. This eliminates the necessity for technical skills, training data, or dependence on IT resources. Hyland’s focus on an intuitive, AI-driven experience streamlines workflow configuration and implementation, making IDP accessible and scalable for business teams.

Insights from IDC

According to Amy Machado, a senior research director at IDC, Hyland’s Content Innovation Cloud, paired with its federation layer, marks a significant advancement in the field of document processing. The cloud-native architecture, along with modern user experiences and AI-based capabilities, positions Hyland strongly to support a wide range of IDP use cases across document lifecycle workflows. By actively collaborating with clients and leveraging industry expertise, the company continues to create impactful solutions that adapt to the evolving market demand.

Conclusion

Hyland's status as a leader in intelligent document processing not only validates its groundbreaking initiatives but also highlights the increasing importance of automation in today’s digital landscape. Businesses looking to enhance their operational efficiency will find Hyland’s comprehensive solutions valuable for unlocking actionable insights and driving innovation. For more information about Hyland and its offerings, visit Hyland.com.

About IDC MarketScape

The IDC MarketScape provides a framework for evaluating the competitiveness of technology and service vendors in a specific market. Through a rigorous assessment methodology encompassing qualitative and quantitative criteria, IDC MarketScape illustrates each vendor’s positioning within a comparative marketplace reference. This framework aids technology buyers in comprehensively evaluating vendors' strengths and weaknesses in relation to their strategic needs.

About Hyland

Hyland empowers organizations with unified solutions for content intelligence, processes, and applications, enabling them to gain deeper insights and foster innovation. Trusted by thousands of organizations worldwide, including many Fortune 100 companies, Hyland's solutions fundamentally redefine operational engagements and responses to customer needs. Explore more at Hyland.com.