Stefanini Recognized as Exceptional Performer in German IT Sourcing Study 2024

Stefanini's Outstanding Achievement in IT Sourcing



Stefanini, a global leader in technology solutions and innovation, has recently attained the prestigious title of Exceptional Performer in the 2024 Whitelane Research study focusing on IT procurement in Germany. Held annually, this study assesses various technology providers on their performance and customer satisfaction, making this recognition invaluable in the sector.

Based in Cologne, Germany, Stefanini stood out in the category of Workplace Services, demonstrating its unwavering dedication to delivering innovative, scalable solutions tailored to the unique needs of German businesses. The stellar ranking in customer satisfaction underlines Stefanini's commitment to offering high-quality services that resonate with their clients.

Overview of the Study


The Whitelane Research report is based on data collected from over 280 German organizations that represent significant IT expenditures. In total, more than 900 service procurement relationships were evaluated. Stefanini's inclusion in the Exceptional Performer category reflects its consistent commitment to excellence, which has garnered trust and loyalty among its client base.

Rik Demeulemeester, the Vice President of Sales at Stefanini Group, stated, "At Stefanini, we believe that every workplace solution must be as dynamic as the people it serves. This recognition highlights our team's dedication and our mission to provide transformative solutions that enhance efficiency and innovation for German enterprises."

The Importance of Workplace Services


The report emphasizes the critical role of workplace services in outsourcing growth. Organizations are increasingly seeking partners that can deliver secure, innovative, and cost-efficient solutions. Stefanini's high ranking speaks volumes of its ability to adapt and respond to these evolving demands effectively and creatively, aiding clients to navigate the competitive landscape.

Key Highlights of Whitelane's 2024 Study


The 2024 Whitelane Research study presents a detailed analysis of IT sourcing trends and service provider performance. Here are some of the strengths identified in Stefanini's operations:

1. Customer-Centric Services: Stefanini excels in offering workplace services that optimize operations and enhance user experience, ensuring the satisfaction of employees and organizational goals.
2. Digital Transformation Support: The company supports digital evolution and innovation through reliable and tailored solutions that help businesses adapt quickly.
3. Trust and Longevity: High satisfaction rates and loyalty are testaments to Stefanini's ability to build trustworthy, long-term partnerships with clients.

Commitment to Future Excellence


Stefanini continues to invest significantly in cutting-edge technologies and innovative practices to meet the constantly evolving needs of its clientele. With a people-first approach, the company empowers organizations to reach their objectives and remain competitive in an increasingly digital world.

Reflecting on Success Through NPS Scores


The success narrative of Stefanini is highlighted by its Net Promoter Score (NPS), which reached an impressive 73.8 in 2024, marking a consistent rise over the years: 66 in 2021, 63.4 in 2022, and 65.4 in 2023. This upward trend not only indicates a sustained commitment to client satisfaction but also demonstrates Stefanini's adaptability to the changing requirements of its customers.

About Whitelane Research


Whitelane Research is an independent research organization specializing in IT sourcing across Europe. For over ten years, they have provided valuable insights through acclaimed studies, gathering feedback from over 2,000 client organizations each year on 5,000 plus IT sourcing relationships. Their authority in identifying the best-performing service providers in Europe is well established and respected across the industry.

About Stefanini


For more than 35 years, Stefanini has been a trusted partner in global technology solutions, helping organizations navigate complex environments and unlock opportunities. From workplace services to digital transformation and beyond, Stefanini offers scalable, sustainable, and client-focused solutions that drive measurable success in the business realm.

To learn more about Stefanini’s recognition in the 2024 IT procurement study in Germany, visit Whitelane Research.

Topics Business Technology)

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