#USA #Broomfield #Chief Customer Officer #Horizon Family Brands #Scott Wallace

Scott Wallace Takes Leadership Role at Horizon Family Brands

On September 29, 2026, Horizon Family Brands announced the promotion of Scott Wallace to the position of Chief Customer Officer (CCO). This strategic move aims to bolster the customer-centric approach of the company, which encompasses well-known wellness brands like Horizon Organic, Maple Hill Creamery, and Wallaby Organic yogurt. Wallace's mission will be to develop customer strategies and strengthen partnerships within the retail and commercial sectors.

A Journey Through Leadership

Scott Wallace's career with Horizon began in November 2023 when he joined as the vice president of sales. He quickly ascended to the senior vice president role in 2025, where he played an instrumental part in driving the company's initiatives across key retail channels. His solid track record illustrates a commitment to customer engagement and a thorough understanding of the business landscape.

Tyler Holm, CEO of Horizon Family Brands, expressed enthusiasm over Wallace's new role: "We are thrilled to have Scott take on this executive leadership role. He has consistently showcased a strong customer-first mindset and commercial leadership since joining us. His insights into our various brands and customer channels are vital as we aim for sustained long-term growth."

Strengthening Customer Engagement

In his newly expanded role, Wallace will forge closer collaborations with sales, marketing, operations, and brand teams to deepen customer engagement. His efforts will be pivotal in identifying shared growth opportunities and ensuring that Horizon Family Brands continues to provide meaningful value to customers and consumers alike.

"I'm honored to take on this expanded role and grateful for the opportunity to keep serving Horizon Family Brands and our partners," Wallace stated. He reiterated the significance of customer relationships in enhancing product offerings and creating a stronger business framework.

A Diverse Background

Wallace is not only armed with extensive experience in wholesale, distribution, omnichannel, and retail sales but also brings a strong data-driven background in sales management. Prior to his tenure at Horizon, he held leadership positions at Danone, Viega LLC, Kellogg Company, and Procter & Gamble. Wallace's career notably began as an officer in the U.S. Army, where he served in critical roles related to field artillery and military intelligence, reaching the rank of captain.

Wallace's academic credentials include a bachelor’s degree in systems engineering from the United States Military Academy at West Point, an MBA focused on global leadership from The University of Texas at Dallas, and a master’s degree in organizational leadership from Gonzaga University.

Future Growth and Vision

The elevation of Scott Wallace to CCO adds to the depth of the executive leadership team at Horizon Family Brands. As the company continues to expand its portfolio of trusted brands, Wallace’s role will be vital in nurturing valuable relationships with customers, consumers, farmers, business partners, and local communities.

About Horizon Family Brands: This company is dedicated to providing high-quality organic food products. With renowned brands such as Horizon Organic, Maple Hill Creamery, and Wallaby Organic, Horizon aims to inspire healthier living through purposeful wellness brands.

For more detailed information about their endeavors, you may visit Horizon Family Brands.