#USA #One Health Direct #runOMNI #Dunedin #DME Partners

One Health Direct Launches runOMNI as a SaaS Solution

One Health Direct (OHD) has exciting news for the durable medical equipment (DME) industry as it announces its internal operational platform, runOMNI, will soon be offered as a standalone Software as a Service (SaaS) solution. This initiative comes as part of OHD's commitment to help DME suppliers modernize and expand their businesses.

Alois Rubenbauer, the Founder and CEO of One Health Direct, expressed his enthusiasm, stating, "runOMNI has allowed us to streamline our entire business. Now the platform is positioned and ready to be utilized by partners across the industry." Originally crafted as a proprietary backend system to support OHD's internal operations, runOMNI has evolved into a comprehensive, modular platform that facilitates an array of business functions ranging from intake documentation to customer relationship management (CRM), compliance, and fulfillment.

The recent upgrades and rebranding of runOMNI set the stage for extending its capabilities beyond One Health Direct's internal needs. OHD intends to provide this innovative platform to select external partners, followed by a broader rollout through a subscription-based SaaS model. The idea is to equip DME organizations with a tool that can revolutionize their workflows in a time when efficiency and adaptability are paramount.

What sets runOMNI apart as a SaaS offering is its integrative approach. It encompasses essential functions central to DME operations while allowing for customizable modules tailored to meet the unique requirements of each provider. The platform is built with user experience in mind, featuring product-specific landing pages designed for patient intakes that seamlessly integrate medical necessity and insurance eligibility checks. It supports real-time physician verification and employs automated communication systems that utilize various channels—phone calls, texts, emails, and faxes—to maintain connections with patients and prescribers.

Moreover, the incorporation of AI-driven tools within runOMNI enhances capabilities like insurance verification and compliance monitoring. It also supports audit-ready reporting and team management features, ensuring transparency and efficiency throughout the entire workflow. The versatility of runOMNI means it can function as a full-stack operational solution or a targeted set of tools for specific tasks, effectively minimizing redundancies and lowering the chance of human error while ensuring that regulatory compliance is maintained.

Rubenbauer notes, "We are entering a new era of operational efficiency in healthcare. Our goal is to equip other DME providers with a holistic platform that improves transparency, enhances compliance, and provides the flexibility to adapt to the challenges ahead." As the DME sector grapples with rising costs, workforce shortages, and stringent regulatory environments, runOMNI presents a powerful solution that combines intelligent automation, modular functionality, and a focus on industry needs, making it a vital asset for any DME provider aiming to enhance patient care and business operations.

About One Health Direct

One Health Direct is devoted to delivering advanced healthcare marketing, customer service, and patient engagement solutions. The company focuses on streamlining the provision of innovative treatment options for patients with chronic health issues, ensuring that the entire process—from qualification to billing and fulfillment—is both simple and quick for both patients and physicians. Through partnerships and subsidiary collaborations, OHD has created a holistic system designed to significantly improve treatment options for individuals dealing with chronic medical conditions. Whether partners utilize the complete system or select components, One Health Direct is committed to enhancing the quality of service delivered to patients with chronic conditions, such as providing durable medical equipment like continuous glucose monitors (CGMs), orthotics, and other essential health supplies.