Celebrating 700 Customer DX Cases on the SMB Support Site by Ricoh Japan

Ricoh Japan's SMB Support Site Achieves Milestone

In April 2025, Ricoh Japan proudly announced a significant achievement: the SMB Support Site has surpassed 700 customer digital transformation (DX) case studies. This milestone is a testament to the collaborative efforts with various businesses since the site's inception in September 2020.

The SMB Support Site was launched to provide small and medium-sized enterprises (SMEs) across Japan with practical and insightful content aimed at tackling various management challenges and transforming business practices. The site aims to support diverse sectors and regions, showcasing the innovative efforts of local companies that contribute to the overall improvement of SMEs.

A Heartfelt Thank You

Ricoh Japan expresses deep gratitude to all the companies that participated in the interviews and shared their stories, as well as to the loyal readers who continuously support the site. This collaboration has enabled the site to grow into a reliable resource for business leaders seeking guidance in their operational strategies.

The various initiatives highlighted on the site reflect the real-world challenges faced by SMEs and offer applicable solutions that can be implemented promptly. Each case study is carefully curated to ensure it is relatable and easy to understand, allowing business owners to find inspiration and practical advice quickly.

Diverse Content Offerings

The SMB Support Site is not just about showcasing DX success stories. It features a variety of content, including articles, columns, and downloadable materials tailored to meet the needs of SMEs.

- Case Studies: The heart of the site, showcasing successful management innovations from across the nation. These case studies serve as invaluable resources for business leaders looking for strategies that align with their specific needs.
- Columns: Featuring industry insights and trends, these columns break down complex concepts into accessible information that can help entrepreneurs stay ahead in a rapidly changing marketplace.
- Useful Resources: This section provides documentation and tools designed to assist business owners in resolving challenges within their organizations. These materials can be easily printed for quick reference or internal sharing.

Looking Ahead

The team behind the SMB Support Site remains committed to continuously enriching the content to further assist businesses in their management and operational improvements. The dedication to providing valuable resources has been unwavering, and they are eager to support SME transformation in the future.

In closing, Ricoh Japan invites all business owners to explore the wealth of information available on the SMB Support Site. Together, let’s continue to foster innovation and growth within the SME community.

For further inquiries, please reach out through the contact form on the site. Together, let’s build a brighter future for small and medium-sized enterprises.

Visit the SMB Support Site