Deb Rozeboom Joins DATAMARK Technologies as Client Success Manager

DATAMARK Technologies Enhances Client Relations with New Hire

In a strategic move to bolster client relations, DATAMARK Technologies has officially welcomed Deb Rozeboom as its new Client Success Manager. Known for its leadership in interoperable solutions tailored for public safety location services, the company's latest hiring aims to deepen ties with clients and to improve satisfaction rates through personalized engagement and enhanced service delivery.

Transitioning into a Client-Centric Era

Rozeboom comes to DATAMARK with a robust background, having accumulated over 20 years of experience in managing complex Next Generation 9-1-1 (NG9-1-1) projects across the United States. Her primary mission will be to ensure that clients benefit optimally from the innovative products and services that DATAMARK Technologies offers. Utilizing her extensive knowledge of Geographic Information Systems (GIS), she will help clients leverage the latest advancements in public safety technology.

In her role, Rozeboom is set to focus on fostering long-lasting relationships, aligning product services with client objectives, and driving meaningful client interactions. Her efforts will play a crucial role in steering clients toward the forefront of technological advancements in public safety.

A Wealth of Experience

Before joining DATAMARK Technologies, Rozeboom held several pivotal positions at GeoComm, where she was integral in roles ranging from Product Manager to General Manager. Additionally, her influence in the public safety sector is evident through her position as an Adjunct Instructor for the National Emergency Numbers Association (NENA). Here, she has taught several courses on NG9-1-1 and addressing practices, demonstrating her commitment to education and innovation in the field.

Her involvement doesn't stop there; Rozeboom also co-chairs the NENA NG9-1-1 GIS Data Model Standard workgroup and is an active participant in the Geospatial Professional Network's Location, Enterprise Addressing, and Public Safety Committee. This extensive network within the industry will undoubtedly prove beneficial for enhancing DATAMARK's client relations.

Educational Background

Rozeboom's academic credentials further solidify her expertise. She holds a Bachelor of Science degree in Ecology and Field Biology from St. Cloud University, alongside a Master’s Certificate in GIS. Additionally, Rozeboom possesses various industry certifications, including being recognized as an Emergency Number Professional (ENP) by NENA, a Geographic Information Systems Professional (GISP), and a Project Management Professional (PMP) certified by PMI.

Commitment to Client Success

Robert Murphy, Chief Revenue Officer at DATAMARK Technologies, expressed enthusiasm regarding Rozeboom's onboarding. He stated, "DATAMARK Technologies is dedicated to client success and enhancing public safety location services through excellence and advocacy. Deb's extensive experience in public safety GIS and expertise in NG9-1-1 will be invaluable as we continue to elevate the client experience." This sentiment reflects the company's earnest commitment to not only meeting but exceeding client expectations in all facets of their service offerings.

Conclusion

As DATAMARK Technologies continues to reflect on its mission of providing unparalleled service in public safety technology, the addition of Deb Rozeboom as Client Success Manager places the company in a robust position to shape the future of public safety GIS innovation. With her experience, dedication, and client-focused approach, DATAMARK Technologies affirms its commitment to enhancing the efficacy and reliability of public safety solutions, ensuring that every call, every response, and every life is better supported through effective technology.