NEARIZE Expands Its Care Notification Service 'Risetsutel' to Seven Facilities in Tokyo
NEARIZE Expands 'Risetsutel' Service in Tokyo
NEARIZE Inc., based in Chiyoda, Tokyo, has officially announced the comprehensive deployment of its care notification service, 'Risetsutel', in seven daycare facilities operated by Care Partner Inc., part of the Daito Group. This initiative aims to enhance the safety of residents in both homecare and institutional settings.
Overview of 'Risetsutel'
'Risetsutel' is an innovative solution that detects when users leave the premises of care facilities in real time and automatically notifies relevant parties via a voice messaging system. By utilizing Bluetooth smart tags that users carry and receivers installed within the facility, it minimizes the burden on staff and does not require specialized construction for installation. This addresses a critical issue faced in nursing care: the often delayed reactions due to structural challenges.
Addressing the Challenge of Premature Exit
Unattended exits, or 'risetsu,' have become a serious challenge in care facilities. Despite the implementation of supervision systems, the risk of unsupervised exits still remains, leading to potential accidents or disappearances. According to a study conducted among 559 care facility staff in January 2025, 35.1% of facilities reported such incidents in the past year, with 34.7% of cases taking over 10 minutes to discover the exit. Additionally, 47.1% of the staff expressed that identifying exits within five minutes is ideal, revealing a significant gap between the current capabilities and desired outcomes. Furthermore, 32.6% of participants recognized limitations within existing monitoring systems that rely solely on human vigilance or experience.
Successful Pilot Program with Care Partner Inc.
Prior to this extensive rollout, a pilot program was conducted in three facilities managed by Care Partner Inc., where the service's effectiveness was tested within the daily operations of caregiving. By focusing on practical aspects such as ease of operation, notification speed, reliability, and ease of ongoing use, the trial confirmed that the service meets operational standards. Instances of detecting potential exits before they occurred also demonstrated the preventative efficacy of the solution.
Feedback from Participating Staff
The staff participating in the pilot expressed profound relief regarding their psychological burden, emphasizing the practical advantages of the service. One participant noted, "Wearing the tag significantly changes the level of reassurance. I feel liberated from the anxiety of whether I can respond quickly, enabling a more calm approach to management." Another added, "The phone notification system is extremely practical. It ensures someone will always be on alert, and I would recommend it to other facilities."
Insights from Care Partner’s Division
Mr. Taku Mishima from Care Partner's Day Service Promotion Division commented, "In care settings, once an exit occurs, the ensuing search, report generation, and family communication can create an additional workload that can last an entire day. With 'Risetsutel,' we can establish a rapid response plan that eases the psychological burden on staff while enhancing response quality—outcomes that led to this extensive rollout in seven facilities in Tokyo."
Key Features of 'Risetsutel'
1. Bluetooth Tag Detection: The service includes the use of Bluetooth smart tags that users carry, and receivers monitor the signals within the facility. If a user leaves a predefined area, the system immediately signals an exit.
2. Automated Voice Notification: When an exit is detected, an automated voice system instantaneously informs relevant parties via telephone, enabling substantial acceleration of the response process.
3. Simple Installation and Operation: The setup requires no specialized construction work, facilitating implementation by connecting the Bluetooth receiver to a power source. The design minimizes operational strains, particularly suited for the realities of care environments.
Future Directions
Following the official introduction in seven facilities in Tokyo, NEARIZE plans to accelerate deployment across various care facilities nationwide. Additionally, preparations are underway to adapt 'Risetsutel' for homecare environments, facilitating a broader implementation of this practical solution designed to ensure user safety while alleviating burdens on staff and families.
For more information, visit the official 'Risetsutel' website: Risetsutel.
- ---
About Care Partner Inc.: A wholly-owned subsidiary of Daito Trust Construction Co., Care Partner provides a wide range of welfare services across Japan, striving to support the well-being of communities since February 1999. Website
Topics Health）
【About Using Articles】
You can freely use the title and article content by linking to the page where the article is posted.
※ Images cannot be used.
【About Links】
Links are free to use.