#USA #Lumin Digital #digital banking #Hawthorne #SkyOne Federal

SkyOne Federal Credit Union Joins Forces with Lumin Digital

In a significant move to advance digital banking capabilities, SkyOne Federal Credit Union, located in Hawthorne, California, has chosen Lumin Digital, a prominent provider of cloud-native digital banking solutions, as its new partner. This strategic alliance is expected to reshape the banking experience for SkyOne’s over 60,000 members, allowing them to benefit from a more personalized and streamlined digital banking journey.

Embracing Innovation

Lumin Digital has earned recognition for its innovative cloud-native architecture that facilitates regular updates and feature enhancements without service interruptions. This means that SkyOne can consistently offer new tools and features designed to meet the evolving needs of their members. Kelley Michalik, the Chief Commercial Officer at Lumin Digital, emphasizes the importance of innovation in enhancing member experiences: "Credit unions like SkyOne are setting a new standard for innovation in member experience. We look forward to working with them to deliver a future-ready digital banking experience that’s agile and intuitive."

One of the key advantages of Lumin Digital's platform is its ability to introduce capabilities at a rapid pace, allowing SkyOne to engage its members with micro-personalization. This ensures that families receive tailored offers and services based on their financial behaviors and preferences, creating a banking experience that feels bespoke and aligned with individual needs.

SkyOne’s Commitment to Quality Service

SkyOne Federal Credit Union has a long-standing reputation for prioritizing its members’ financial well-being. Joseph E. Whitaker, President and CEO of SkyOne, stated, "Our priority has always been to deliver exceptional service to provide a platform that helps families easily manage their finances. The selection of Lumin Digital stems from their modern platform and commitment to innovation, which aligns perfectly with our vision."

To arrive at this partnership, SkyOne engaged in a thorough evaluation process, which involved product demonstrations, stakeholder feedback sessions, and assessments of strategic alignment. They recognized Lumin's transparent product roadmap and flexible software development kit (SDK) as critical factors that would accelerate time-to-market for new features while supporting the long-term digital strategy.

The Future of Digital Banking

The digital banking landscape is rapidly changing, driven by consumer demand for seamless and efficient services. With Lumin Digital at the helm, SkyOne is poised to not only keep pace with these changes but also lead the way by setting new standards in digital banking. The platform will provide a consistent, user-friendly interface that can be accessed across various devices, ensuring that members can manage their finances anytime, anywhere.

In conclusion, the partnership between SkyOne Federal Credit Union and Lumin Digital heralds a new era in digital banking, characterized by innovation, personalization, and a focus on evolving consumer needs. This collaboration is a clear commitment to ensuring that members have access to the tools they need to confidently navigate their financial journeys. For more information, members can visit SkyOne’s official website or follow them on social media platforms for updates.

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About SkyOne Federal Credit Union

Founded in 1949, SkyOne Federal Credit Union has grown into a member-owned, not-for-profit financial institution serving a diverse clientele with over $900 million in assets. The credit union presents a comprehensive array of financial products tailored to help its members achieve financial stability. With services ranging from checking accounts to business loans, SkyOne is dedicated to supporting its members in their quest for financial success.

About Lumin Digital

Lumin Digital stands out as a transformative digital banking solution for financial institutions across the U.S. Its cloud-based platform is designed to evolve alongside user expectations in retail and business banking. Through its innovative technology, Lumin Digital empowers clients to enhance their digital banking return on investment and cultivate meaningful customer relationships. The company continues to receive high praise from its users for its effective software solutions.