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Cactus Communications Achieves Prestigious ISO/IEC 42001:2023 Certification

In a significant development that underscores its commitment to responsible artificial intelligence (AI) practices, Cactus Communications (CACTUS) has recently been awarded the ISO/IEC 42001:2023 certification. This achievement aligns CACTUS among the first companies globally to receive such a recognition, reaffirming its status as a leader in the scholarly publishing ecosystem and AI solutions.

The ISO/IEC 42001:2023 certification is the first worldwide standard focused on AI management systems. It provides critical guidance for navigating the rapidly evolving AI landscape, addressing key risks and responsibilities associated with AI technologies, including fairness, reliability, system oversight, and lifecycle management. This certification spans all CACTUS brands and solutions, including Paperpal, an AI-driven writing and research assistant trusted by over three million users worldwide.

CACTUS’s AI management system encompasses pivotal business processes, including expert services and AI-based product development. Essential functions covered by this system involve governance, risk management, compliance, responsible AI practices, legal and engineering considerations, as well as product design. These processes adhere to the rigorous controls outlined in the latest applicability statement of the ISO/IEC 42001:2023 standard.

Beyond governance implications, the certification delivers real value to users by enhancing trust, security, and credibility in how CACTUS’s AI systems are developed and deployed. It assures partnering institutions and businesses that CACTUS adheres to strict global standards in managing AI-related risks, maintaining transparency, and ensuring compliance while encouraging continuous improvement as expectations and regulations evolve in the AI field.

Akhilesh Ayer, CEO of Cactus Communications, stated, "Achieving the ISO/IEC 42001:2023 certification highlights CACTUS's dedicated efforts to build AI systems that stakeholders in the industry, including publishing, academia, funding, and research, can rely on with confidence. It reflects our commitment to providing AI solutions that are safe, responsible, and ethically developed."

He further added, "ISO/IEC 42001:2023 champions the discipline and assurances underpinning our AI solutions, from how we govern our data to how we assess, test, and monitor our models. As AI continues to play a more central role, this certification assures our users and partners that our AI tools are built on solid foundations of security, reliability, and responsible innovation."

The attainment of this certification further reinforces Paperpal's position as one of the most rigorously governed AI writing tools available, while also emphasizing CACTUS’s leadership in AI systems that institutions and researchers can confidently embrace.

To learn more about Cactus Communications and its solutions, visit Cactus Communications and explore Paperpal. For further information, please reach out to Nidhi Amin at Cactus Communications at [email protected] or [email protected].

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This achievement is a significant milestone in the advancement of ethical AI use, setting the stage for CACTUS to lead in better governance and development practices, positively impacting the broader AI landscape.