PossibleNOW Introduces DNCSolution for Comprehensive Compliance in Salesforce

PossibleNOW Launches DNCSolution™ for Salesforce

In an era where customer compliance is paramount, PossibleNOW, a leader in customer contact compliance solutions, has successfully launched its game-changing DNCSolution for Salesforce. This innovative addition to Salesforce’s Agentforce 360 platform reinforces the commitment to regulatory compliance by automating the enforcement of Do Not Contact (DNC) rules and TCPA guidelines.

Unveiling DNCSolution

Launched on January 13, 2026, DNCSolution is the first of its kind designed to provide seamless DNC and regulatory compliance checks for Salesforce customers. Designed with the complexities of modern marketing practices in mind, this tool integrates effortlessly across the entire Salesforce ecosystem, making every customer interaction compliant with the regulations.

The DNCSolution streamlines compliance checks across various Salesforce platforms, including campaigns, workflows, data pipelines, and digital agents. By automating these checks, it ensures that every action taken—whether a call, text, or email—is thoroughly evaluated before being executed.

Key Features of DNCSolution

The DNCSolution is packed with features that provide users with real-time compliance enforcement:
- Real-time compliance checks against federal, state, and internal DNC lists, including the Reassigned Numbers Database, mitigate the risk of unintentional violations.
- Maximized revenue potential through established business relationship exemptions that allow companies to connect with customers confidently.
- Protection against professional litigators by utilizing PossibleNOW's Litigator List, which keeps businesses informed of potential risks associated with TCPA claims.
- Native enforcement across the Salesforce platform (Customer 360, Data 360, Marketing Cloud, and Agentforce AI) guarantees that compliance is maintained at every touchpoint within the customer journey.
- Built-in protections from restricted calling hours, state holidays, and states of emergencies, ensuring that outreach efforts always align with local regulations.

These integrations empower Salesforce customers to conduct personalized and compliant outreach across all channels without the burden of manual checks or uncertainty.

Voices Behind the Launch

Scott Frey, CEO of PossibleNOW, expressed the necessity of this launch in the current market environment. “People asked, and we've delivered! Salesforce customers need more than just marketing automation — they require comprehensive compliance across their entire platform and experiences. Our pioneering integration with Salesforce equips clients with a full suite of compliance capabilities inherent in every interaction across the Salesforce Agentforce 360 Platform.”

The DNCSolution also assures organizations quick scaling capabilities, where every outreach—regardless of the Salesforce Cloud product employed—is made automatic, compliant, and auditable.

Conclusion

With the introduction of DNCSolution for Salesforce, PossibleNOW is taking significant strides towards enabling organizations to enhance their marketing strategies while ensuring that they operate within the compliance framework. The upcoming webinar on January 29, at 2 PM EST, is an excellent opportunity for interested parties to see the system in action and understand how it might benefit their operations.

PossibleNOW stands out as a pioneer in ensuring compliant customer interactions, having served Fortune 500 companies and leading enterprises for over 25 years. Located in the metro Atlanta, GA, the company continues to promote trusted, relevant, and compliant interactions across industries, ensuring that businesses can operate with peace of mind.

For those looking to safeguard their marketing efforts against regulatory pitfalls, DNCSolution represents a powerful ally in achieving peace of mind in customer outreach operations.