#Paris #France #ServiceNow #Sopra Steria #PAC

Sopra Steria Achieves Best-in-Class Rating in ServiceNow Services

Sopra Steria, a prominent player within the European technology sector, has been recognized by the esteemed PAC INNOVATION RADAR. This recognition identifies Sopra Steria as one of only five providers who achieved a 'Best-in-Class' overall rating for Services related to ServiceNow in 2024.

The analysis conducted by PAC examined the strengths and capabilities of 20 different providers, assessing factors such as their service portfolio, vision, strategy, and customer engagement.

Sopra Steria received commendations for both its overall ServiceNow capabilities and its services tailored specifically for the public sector, thus securing the highest available classification. The company's dedication to helping European organizations transition into digital transformation and its focus on comprehensive IT services make it a key player in this domain.

The report notably highlighted Sopra Steria's ability to broaden the functionalities of ServiceNow beyond traditional IT service management. This includes extensions into customer service, HR service delivery, and risk management. Such advancements underline Sopra Steria's in-depth understanding of regulatory frameworks across various sectors, bolstering its credibility as a trusted partner for ServiceNow implementations throughout Europe.

Moreover, PAC praised Sopra Steria’s pan-European approach, which facilitates the transfer of best practices among countries, fostering a robust ecosystem for knowledge exchange that enhances ServiceNow capabilities. With offices and innovation centers located in regions such as France, the United Kingdom, Spain, and the Nordic countries, Sopra Steria not only provides local support but also possesses an understanding of market-specific challenges. This localized presence equips the company to efficiently address regulatory and cultural factors that influence digital transformation initiatives in individual countries.

The recognition from PAC serves as a renewed affirmation of Sopra Steria's commitment to becoming the preferred partner for organizations seeking innovative solutions in an evolving European landscape. The company's strategic resource allocation and investments in technology will likely continue to shape its ability to meet the growing demands of clients.

In conclusion, Sopra Steria stands out as a leading entity in the realm of ServiceNow services in Europe, with its 'Best-in-Class' ranking signifying not just excellence in service delivery but also a significant understanding of the digital landscape that businesses operate within today. This remarkable achievement opens up new avenues for Sopra Steria to further solidify its position as a pioneering force in technological advancement and client service in the European market.