Hankyu Hanshin Building Management Integrates DX System for Retail Leasing

Introduction

Hankyu Hanshin Building Management Co., headquartered in Osaka, has recently started implementing a Digital Transformation (DX) system designed specifically for retail leasing. This initiative involves adopting the 'Shop Counter Enterprise' system, provided by COUNTERWORKS, a company based in Tokyo. This new approach aims to streamline the leasing processes across various commercial facilities managed by Hankyu Hanshin.

Background

The company manages a plethora of commercial facilities and office buildings throughout Japan, primarily focusing on the Kansai area. Noteworthy locations in Osaka include Hankyu Sanbangai, NU Chayamachi, HEP FIVE, and Harbisu PLAZA, each catering to different target audiences and concepts. They also oversee significant locations along the Hankyu railway lines and in the Greater Tokyo Area, such as Hankyu Nishinomiya Gardens and AKIBA TOLIM.

In the past, Hankyu Hanshin had a system for inquiries from potential tenants and brokerage firms. However, they recognized that the method of delivering information regarding available spaces and details about these facilities could be significantly improved. Thus, the need for a more effective online system became apparent.

Goals for the New System

To enhance their leasing capabilities, Hankyu Hanshin Building Management has decided to implement the 'Shop Counter Enterprise' system. This adoption involves launching a dedicated leasing website tailored specifically for their facilities. Initially, the project will encompass information from 44 locations, allowing users to access details about both permanent and temporary rental spaces online.

This system aims to provide potential lessees with comprehensive and easily comparable facility information. By consolidating details about the facilities, Hankyu Hanshin aspires to create a streamlined process for inquiries and help stakeholders better assess available options.

Establishing New Online Channels

With the introduction of the 'Shop Counter Enterprise,' Hankyu Hanshin is poised to create a new online leasing channel alongside their traditional networking tactics. This dual approach will not only optimize the accessibility of information for potential tenants but also help Hankyu Hanshin organize their facility data more effectively. They envision a future where listing available spaces becomes more efficient, significantly enhancing the leasing experience.

Comments from Hankyu Hanshin

Miyuki Kido, the manager of the Tenant Development Division at Hankyu Hanshin Building Management, shared her thoughts on this transformation: "Our company manages a diverse range of facilities, from large commercial complexes in Umeda to community-oriented spaces along the Hankyu railway. Although we previously maintained a contact point for potential tenants, we acknowledged the need for better proactive outreach to potential candidates. By implementing the 'Shop Counter Enterprise' system, we will strengthen our online information dissemination, enabling prospective tenants to appreciate the appeal and possibilities of our managed facilities. We hope this leads to more fruitful connections."

Visual Representation of the New Leasing Site

The new tenant recruitment website represents an advance in Hankyu Hanshin's approach, showcasing a user-friendly interface where potential lessees can gauge the available options at a glance. You can check it out at: Hankyu Hanshin Building Management Tenant Recruitment Site.

Get Involved

For those interested in exploring the 'Shop Counter Enterprise' system or the broader concept of DX in commercial facilities, further inquiries are welcome. Prospective users can request more detailed documentation regarding functionalities and implementation timelines at: Shop Counter Enterprise.

Conclusion

The 'Shop Counter Enterprise' system signifies a vital step towards modernizing the retail leasing landscape. This innovation not only enhances user experiences for potential tenants but also streamlines the internal processes of Hankyu Hanshin Building Management, setting a precedent for future developments in commercial real estate.

About COUNTERWORKS

COUNTERWORKS is at the forefront of transforming how commercial spaces are managed, offering solutions that bolster efficiency and productivity in leasing operations. For more information, visit their website at: COUNTERWORKS.