Mycom and Ibis Solutions Join Forces to Enhance Service Providers' Growth in Europe and Africa

Mycom Teams Up with Ibis Solutions for Enhanced Service Provider Capabilities

On March 4, 2026, Mycom—a leading figure in Assurance solutions for major Communications Service Providers (CSPs)—announced a vital partnership with Ibis Solutions. This collaboration is set to implement Mycom's advanced Network Assurance and Service Experience Assurance applications, aimed at delivering exceptional operational performance enhancements and customer experience improvements across Europe and Africa.

Mycom has made a name for itself by providing Artificial Intelligence, Data, and Automation solutions to some of the largest CSPs around the world. With the strategic partnership, the focus will be on fostering growth opportunities and operational advancements that further bolster Mycom’s position in the market.

Ibis Solutions, recognized as a prominent software developer and system integrator based in Europe, specializes in collaborating with global OSS/BSS vendors to craft cutting-edge enterprise solutions. By capitalizing on agile delivery and leaning into strategic collaboration, Ibis Solutions empowers CSPs to build dynamic, scalable platforms that are future-ready. This attribute becomes increasingly valuable as Ibis Solutions looks to expand its reach across Southeast Europe, Central Asia, and Africa.

The unification of Mycom's robust Service Assurance portfolio—relied upon by top-tier CSP networks—and Ibis Solutions' local expertise creates a powerhouse capable of supporting CSPs in their digital transformation initiatives. This partnership reinforces both companies’ commitment to meeting the growing demands of services, specifically in the realms of 4G, 5G, and FTTx, as customers increasingly seek efficient and effective telecommunications services.

John Turnbull, Chief Revenue Officer of Mycom, emphasized the significance of this alliance, stating, "Our partnership with Ibis Solutions reinforces our commitment to supporting Tier-1 CSPs in the region with advanced automation and AI-driven assurance solutions. Together, we will enable CSPs to enhance network performance, improve customer experience, and efficiently support growing demand across 4G, 5G, and FTTx services."

Ilija Lazovic, Executive Director of Business Development at Ibis Solutions, echoed this sentiment, highlighting how Mycom's solutions will aid CSPs in achieving quicker returns on investment. "Mycom's Service Assurance portfolio brings powerful AI- and automation-driven capabilities that will help CSPs accelerate time-to-value and maximize return on investment," Lazovic stated. He emphasized Ibis's over 20 years of expertise in OSS/BSS services, indicating confidence in how their local know-how, combined with Mycom's solutions, would drastically elevate operational efficiency and service quality for CSPs in emerging and established markets alike.

The partnership promises access to high-value system integration and consulting services that are essential for CSPs navigating today’s complex digital environment. Notably, this union not only positions both firms favorably in the competitive landscape but also enhances service providers' ability to respond effectively to consumers’ evolving telecommunications needs.

For those interested in exploring collaboration opportunities or learning more about this partnership, outreach can be made through the contacts provided.

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