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Trellist and Twentify Introduce Enhanced Quals.ai Features

In an impressive update to their AI-powered qualitative research platform, Quals.ai, Trellist, Inc., in partnership with Twentify, announced several new features designed to increase the efficiency and effectiveness of qualitative research processes. These enhancements, introduced on October 15, 2026, allow research teams to delve deeper than conventional interview methods, enabling them to extract valuable insights quickly and seamlessly connect them to their existing systems.

Expanding Capabilities with New Features

The comprehensive revamp of Quals.ai includes significant capabilities such as Story, SmartAsk™, API access, and improved research workflows. These tools not only simplify the research process but also enhance the way insights can be utilized post-research.

Story: Visualizing Insights

One of the standout additions to Quals.ai is Story, which transforms research findings into a visually engaging narrative. This new feature allows research teams to convey critical insights in a tailored manner, enabling clearer communication with stakeholders and facilitating better understanding of findings. Instead of merely relying on standard reports, teams can present a nuanced view of the research, highlighting the contexts and nuances that are crucial in decision-making processes.

SmartAsk™: Continuous Exploration

Another noteworthy feature is SmartAsk™, which continues to add value after interviews have been conducted. With this tool, researchers can revisit findings to explore new questions, identify emergent themes, and propose actionable strategies. This iterative approach ensures that the research is not viewed as an endpoint but rather as a continuous journey toward deeper understanding and insight.

API Access: Integration Made Easy

The newly launched public API enables organizations to extract their project and interview data. This capability allows teams to easily integrate qualitative insights into their existing systems, supporting real-time analysis and reporting, as well as enriching dashboards and other business applications. The API facilitates a richer interaction with verbatims from research interviews, enabling teams to dynamically pull keywords and sentiments based on immediate needs.

Enhancements for Research Teams

In addition to these groundbreaking features, Trellist’s partnership with Twentify has resulted in new tools that enhance the capabilities of researchers. For instance, custom moderator profiles allow research teams to define the tone and style of AI-led interviews, enhancing personalization. Tools like the Interview Assistant—which provides transcriptions and suggests follow-up questions—simplify the process of conducting interviews and ensure that essential gaps are filled as conversations progress.

The Operations Dashboard is another addition that assists researchers in monitoring interview activities and managing completion rates. This newfound oversight ensures that research efforts are not just effective but also efficient.

A Paradigm Shift in Qualitative Research

The innovative updates to Quals.ai signify a substantial shift in how qualitative research is approached. By combining rapid AI-moderated interviews with robust analytical capabilities, organizations can now derive qualitative insights with unprecedented speed, often within just 24 hours. However, this release goes beyond quick findings; it addresses the crucial aspect of what occurs after interviews conclude. With tools like Story, SmartAsk™, and the API, research becomes an ongoing dialogue rather than a one-off operation.

This holistic view allows organizations to maintain engagement with their research, leveraging customer feedback across various functions and applications. The end result is a more agile, insightful, and impactful approach to understanding customers, employees, and markets.

Conclusion

Trellist and Twentify’s collaborative efforts in enhancing Quals.ai represent a forward-thinking approach to qualitative research, driven by AI technology and user-centered design. As organizations seek faster and more flexible methods to extract insights, Quals.ai stands out as a transformative tool that promises to enrich the landscape of qualitative research, making it more accessible and actionable than ever before. For more information or to request a demo of Quals.ai, organizations can visit Trellist’s official website.