Streamlined Luggage Service Now at Namba Marui
Starting from June 29, 2026, the Namba Marui shopping center will launch its
ecbo cloak luggage storage service. This initiative is a collaboration between ecbo Inc., which operates the luggage storage platform, and Moving Inc., a logistics company under the Marui Group, which manages the
trds service for receiving, returning, and shipping products purchased from multiple online stores.
The introduction of ecbo cloak is designed to enhance the experience of visitors to Namba Marui—an area known for its popular pop-up shops and events related to anime, gaming, and character merchandise. Many visitors from both domestic and international locations come to explore these attractions, and carrying bulky items like suitcases or event purchases can diminish the enjoyment of their time spent shopping and sightseeing.
With the new service, shoppers can leave their luggage at the trds counter located on the third floor of Namba Marui. This allows them to travel light while enjoying their shopping, events, and the beautiful Namba area. Additionally, trds offers a convenient feature for shipping purchased items along with stored luggage nationwide. The ability to 'store' and 'ship' in one seamless experience effectively enhances convenience for customers.
The Motivation Behind the Service
The Marui Group aims to create an economy driven by passion and enthusiasm, promoting a business model that supports people's favorite activities. Namba Marui plays a significant role in this mission by hosting numerous temporary events that attract visitors from across Japan and beyond. However, maneuvering through the shopping center and surrounding areas with travel luggage and newly purchased goods can often become a burden for guests.
Given this context, the ecbo cloak service was introduced to allow customers to enjoy their time at the events or shopping trips without the hassle of carrying their belongings. This service ensures that visitors can fully immerse themselves in the Namba experience comfortably.
Moreover, the trds service supports nationwide shipping for items purchased in-store along with luggage such as suitcases. Packaging materials and shipping boxes are readily available, enabling customers to ship their purchased goods right away, thus allowing them to focus more on their explorations.
Service Details
- - Start Date: June 29, 2026 (Monday)
- - Location: Namba Marui, 3F at the trds Counter
- - Operating Hours: 11:00 AM – 7:30 PM (note that these hours differ from the store's regular hours)
- - Pricing:
-
Bag Size: 500 JPY (tax included) per day for items with the maximum dimension under 45cm (e.g., backpacks, handbags)
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Suitcase Size: 800 JPY (tax included) per day for items with the maximum dimension over 45cm (e.g., suitcases, strollers)
Reservations and payments can be made in advance via the ecbo cloak app or website, allowing for a smooth luggage drop-off at the venue.
As a forward-looking initiative, the Marui Group plans to expand the availability of the ecbo cloak service to other locations as well.
Eco-Friendly and Convenient Shopping with trds
Alongside ecbo cloak, the
trds service provided by the Marui Group represents a modern and eco-conscious shopping solution, integrating both online and offline retail. Operating from counters within Marui and Modi shops, trds simplifies the processes of receiving, returning, and shipping items bought from various e-commerce sites. Customers can open and check their purchases on-site, facilitating quick returns without needing to repackage items, thus greatly simplifying the online shopping experience.
Furthermore, trds reduces delivery attempts as shoppers can collect their packages while running errands or shopping, improving convenience and sustainability. The service aims to lower environmental impact through reduced waste and reusing packaging materials, contributing to a more eco-friendly shopping experience.
This comprehensive approach integrates the digital shopping world with physical retail, promoting a quality and environmentally sensitive shopping atmosphere. The collaboration between ecbo cloak and trds sets a precedent for enhancing customer satisfaction while prioritizing sustainability.
For more information, visit:
ecbo cloak
trds
Namba Marui
Marui Group