Pivot Point Consulting Welcomes Terri LeFort as New CEO to Drive Future Growth and Innovation
In a significant move aimed at driving future growth and innovation in healthcare technology, Pivot Point Consulting has appointed Terri LeFort as the new Chief Executive Officer, effective July 8, 2026. This strategic decision marks the beginning of an exciting new chapter for the company, which has long been recognized as the #1 Best in KLAS Managed IT Services provider within the healthcare sector.
Terri LeFort brings a wealth of experience to her new role, boasting over three decades of leadership in the healthcare field. Her impressive track record includes scaling high-growth organizations, building talented teams, and creating sustainable value for clients, employees, and investors alike.
As CEO, LeFort's primary focus will be to enhance the company's capabilities and extend its reach across the healthcare ecosystem, building on the strong foundation laid by the previous leadership. Her appointment is particularly timely, coming on the heels of significant growth and transformations at Pivot Point, driven by managing partners Rachel Marano, Dave Dyell, and Marc Hirshfield. This management team has steered the company through an era of boosted service offerings and strengthened market position, establishing Pivot Point as a respected name in healthcare technology and services.
In her new role, LeFort is expected to lead strategic initiatives aimed at expanding Pivot Point's managed services and advisory capabilities while diversifying its portfolio. This will involve continued investment in innovation and fostering talent, with the overarching goal of deepening client relationships, expanding market presence, and delivering enhanced value throughout the healthcare industry.
"Terri is the ideal leader for this pivotal moment in the company’s evolution," stated Glenn Cole, Chair of Pivot Point’s Board. He went on to highlight LeFort’s rare combination of deep technological acumen and operational leadership, essential qualities for driving profitable growth across complex, global markets. This confidence in her abilities is shared by the rest of the board, with many expecting LeFort to seamlessly guide Pivot Point into its next successful phase.
Prior to joining Pivot Point, LeFort served as the president of Nordic International, where she was instrumental in setting the strategic direction and growth of the organization, overseeing service delivery across international businesses. She also has an extensive history with Healthtech Consultants, where she played a vital role in its growth trajectory. Beyond her professional experience, LeFort holds a Bachelor of Nursing degree and an MBA in Leadership and Innovation, enhancing her qualifications for this strategic position.
A respected figure in the healthcare technology landscape, LeFort has been recognized in various prestigious lists, including Becker's Healthcare's 2026 Women in Health IT to Know list. Her reputation for advancing innovation and excellence in healthcare technology adds to the anticipation surrounding her new leadership role.
Upon her appointment, LeFort expressed her excitement to join Pivot Point during such an invigorating time. She emphasized her attraction to the organization’s outstanding reputation for service excellence and innovative client solutions, as well as the vibrant culture cultivated by the existing leadership team.
LeFort's leadership is set against a backdrop of unprecedented changes within healthcare organizations, and she believes that Pivot Point is uniquely positioned to help clients navigate these transformations successfully. She is eager to collaborate with the skilled team at Pivot Point to amplify the company’s impact and deliver even greater value to clients, partners, and employees alike.
This leadership transition is designed to ensure continuity and alignment with a shared vision for future success. Pivot Point's managing partners will continue in essential governance roles; Marano will serve as vice-chair of the Board, while Dyell and Hirshfield will maintain their Board roles, with Hirshfield also becoming the Chief Delivery Officer. Together, they will oversee client-facing operations to ensure the company continues delivering the exceptional service and outcomes that clients expect.
As Pivot Point moves forward under LeFort’s direction, the company’s commitment to client success and innovation is as strong as ever. With a dynamic executive team in place and an abundance of market opportunities, Pivot Point is strategically poised to continue creating meaningful value within the healthcare sector.
About Pivot Point Consulting: Pivot Point ignites possibilities through its innovative healthcare consulting services, empowering organizations to navigate pivotal moments in their journeys. The company excels in managed services, strategic advisory, and talent solutions, aimed at helping various healthcare entities enhance their operations and achieve their goals. Recognized as the best in KLAS Managed IT Services, Pivot Point continues to excel across multiple excellence categories, reflecting its dedication to delivering top-tier service to its clients.
Terri LeFort brings a wealth of experience to her new role, boasting over three decades of leadership in the healthcare field. Her impressive track record includes scaling high-growth organizations, building talented teams, and creating sustainable value for clients, employees, and investors alike.
As CEO, LeFort's primary focus will be to enhance the company's capabilities and extend its reach across the healthcare ecosystem, building on the strong foundation laid by the previous leadership. Her appointment is particularly timely, coming on the heels of significant growth and transformations at Pivot Point, driven by managing partners Rachel Marano, Dave Dyell, and Marc Hirshfield. This management team has steered the company through an era of boosted service offerings and strengthened market position, establishing Pivot Point as a respected name in healthcare technology and services.
In her new role, LeFort is expected to lead strategic initiatives aimed at expanding Pivot Point's managed services and advisory capabilities while diversifying its portfolio. This will involve continued investment in innovation and fostering talent, with the overarching goal of deepening client relationships, expanding market presence, and delivering enhanced value throughout the healthcare industry.
"Terri is the ideal leader for this pivotal moment in the company’s evolution," stated Glenn Cole, Chair of Pivot Point’s Board. He went on to highlight LeFort’s rare combination of deep technological acumen and operational leadership, essential qualities for driving profitable growth across complex, global markets. This confidence in her abilities is shared by the rest of the board, with many expecting LeFort to seamlessly guide Pivot Point into its next successful phase.
Prior to joining Pivot Point, LeFort served as the president of Nordic International, where she was instrumental in setting the strategic direction and growth of the organization, overseeing service delivery across international businesses. She also has an extensive history with Healthtech Consultants, where she played a vital role in its growth trajectory. Beyond her professional experience, LeFort holds a Bachelor of Nursing degree and an MBA in Leadership and Innovation, enhancing her qualifications for this strategic position.
A respected figure in the healthcare technology landscape, LeFort has been recognized in various prestigious lists, including Becker's Healthcare's 2026 Women in Health IT to Know list. Her reputation for advancing innovation and excellence in healthcare technology adds to the anticipation surrounding her new leadership role.
Upon her appointment, LeFort expressed her excitement to join Pivot Point during such an invigorating time. She emphasized her attraction to the organization’s outstanding reputation for service excellence and innovative client solutions, as well as the vibrant culture cultivated by the existing leadership team.
LeFort's leadership is set against a backdrop of unprecedented changes within healthcare organizations, and she believes that Pivot Point is uniquely positioned to help clients navigate these transformations successfully. She is eager to collaborate with the skilled team at Pivot Point to amplify the company’s impact and deliver even greater value to clients, partners, and employees alike.
This leadership transition is designed to ensure continuity and alignment with a shared vision for future success. Pivot Point's managing partners will continue in essential governance roles; Marano will serve as vice-chair of the Board, while Dyell and Hirshfield will maintain their Board roles, with Hirshfield also becoming the Chief Delivery Officer. Together, they will oversee client-facing operations to ensure the company continues delivering the exceptional service and outcomes that clients expect.
As Pivot Point moves forward under LeFort’s direction, the company’s commitment to client success and innovation is as strong as ever. With a dynamic executive team in place and an abundance of market opportunities, Pivot Point is strategically poised to continue creating meaningful value within the healthcare sector.
About Pivot Point Consulting: Pivot Point ignites possibilities through its innovative healthcare consulting services, empowering organizations to navigate pivotal moments in their journeys. The company excels in managed services, strategic advisory, and talent solutions, aimed at helping various healthcare entities enhance their operations and achieve their goals. Recognized as the best in KLAS Managed IT Services, Pivot Point continues to excel across multiple excellence categories, reflecting its dedication to delivering top-tier service to its clients.
Topics Health）
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