#Japan #Tokyo #AI Services #ZEALS #SOC2 Type2

ZEALS Achieves SOC2® Type2 Certification

Introduction to SOC2® Type2 Report

On March 30, 2026, ZEALS, a company specializing in AI customer service agents based in Meguro, Tokyo, proudly announced that it has received the SOC2® Type2 certification report. This report, prepared by an independent auditing firm recognized by the American Institute of Certified Public Accountants (AICPA), highlights the efficacy of ZEALS's internal controls over security relevant to their AI agent services. This report not only reflects the company's commitment to security but also demonstrates the successful implementation of stringent guidelines over an extended duration.

Context and Importance of SOC2® Type2 Compliance

In today's rapidly evolving business landscape, particularly with the surging integration of AI technologies, the demand for data security among service providers has never been more critical. The SOC2® report serves as an essential benchmark for evaluating the reliability of cloud service providers, particularly in global markets, including North America where ZEALS has another key presence. Unlike SOC2® Type1 assessments that evaluate compliance at a single point in time, SOC2® Type2 assessments offer a comprehensive view of operational effectiveness over a specified period. This distinction adds a significant layer of trust for companies using ZEALS’s services or assessing their governance requirements.

By obtaining the SOC2® Type2 certification, ZEALS facilitates a more straightforward security evaluation process for its clients and their auditors. This can significantly reduce auditing labor and spur a more secure and reliable adoption of AI technologies across various sectors. Companies relying on ZEALS can feel assured they are partnering with a provider that places paramount importance on safeguarding sensitive data.

Details of the SOC2® Type2 Report

The SOC2® Type2 report received by ZEALS is focused on the security aspect of their Trust Services Criteria. The audit concluded that ZEALS's business processes and internal controls are not only well-designed but also function effectively in securing customer interactions. The review period for the report spans from January 1, 2025, to December 31, 2025, confirming that the robust security framework has been diligently maintained over this timeframe.

Acknowledging Responsibility and Commitment to Security

ZEALS recognizes the crucial responsibility of handling client data securely. As the company continues to solidify its standing as a global platform, enhancing security systems remains a top priority. The company is dedicated to delivering an unparalleled level of reliability to its customers while adhering to the highest security standards. ZEALS's proactive approach illustrates its commitment not just to compliance but to creating a trustworthy environment for the use of AI-powered technologies in customer service.

About ZEALS

Founded on April 1, 2014, ZEALS is a frontrunner in the development and provision of Omakase AI, Omakase OS, and ZEALS AI Agent. With a capital of 100 million yen, the company’s headquarters is located at 1-8-1 Shimomeguro, Alco Tower 6F, Meguro, Tokyo. Under the leadership of CEO Masahiro Shimizu, ZEALS continues to drive innovation and high-standard practices in the AI domain. For additional information, visit ZEALS Official Website and their dedicated Omakase links for AI (Omakase AI) and Robotics (Omakase Robotics).