Mercury Insurance and NABC Provide Life-Changing Vehicle to Veteran in Plano, Texas

Mercury Insurance and NABC Recycled Rides® Program

In a heartwarming initiative, Mercury Insurance has partnered with the National Auto Body Council (NABC) to support veterans in need. Recently, the organization facilitated the donation of a refurbished vehicle to Robert Silva, a U.S. Navy veteran living in Plano, Texas. The gifting took place during a special presentation on Veterans Day, showcasing the collaborative spirit of community support and the tangible impact it can make on individuals' lives.

A Veteran's Story

Robert Silva served in the United States Navy from 1991 to 2000 as a missile technician aboard the USS Nebraska. His honorable service earned him commendations, including two Good Conduct Medals and the National Defense Service Medal. However, his life took a turn after the passing of his mother in 2023. While grieving, Silva faced immense challenges, including losing his job due to an unapproved leave of absence. This, compounded by a series of unfortunate events, resulted in Silva losing his home and relying heavily on the Department of Veterans Affairs for support.

In 2024, Silva’s struggles escalated when a car accident totaled his only means of transportation, leaving him without a vehicle and hampering his efforts to regain financial stability. The lack of reliable transportation severely limited his ability to pursue employment opportunities and manage healthcare needs effectively.

Significant Impact of a Refurbished Vehicle

The freshly refurbished 2019 Toyota Camry, generously donated by Mercury Insurance and restored by a local Texas Collision Center, represents a turning point in Silva's life. With this vehicle, he now has reliable transportation that will not only facilitate job hunting but also enable him to maintain independent living. The vehicle donation resonates deeply with Silva, who described reliable transport as essential for accessing vital resources and employment prospects.

John Dicken, Manager of Divisional Claims at Mercury Insurance, expressed pride in the initiative, stating, "Reliable transportation can open doors that change lives. Mr. Silva's story embodies courage and perseverance, and we're proud to play a small part in helping him move forward. This is what community support looks like."

A Collaborative Effort

The presentation event held at Texas Collision Centers in Plano attended by representatives from Mercury Insurance, NABC, and local community partners celebrated Silva and the other 15 recipients benefiting from this meaningful program. Dale Ross, Program Director for NABC Recycled Rides®, highlighted the transformational work the program accomplishes within the community, sharing, "NABC Recycled Rides connects industry partners to create real, lasting impact. We are honored to help a veteran regain the freedom he deserves."

About NABC Recycled Rides®

NABC Recycled Rides® program brings together various stakeholders from the collision industry — including insurers, repairers, parts suppliers, and charities — to repair and donate vehicles to individuals and organizations in need. Since its inception in 2007, this program has provided over 3,500 vehicles valued at more than $51 million, delivering essential transportation access to families, veterans, and community members nationwide.

About Mercury Insurance

Founded in 1962, Mercury Insurance has emerged as a leading multiple-line insurance provider across several states including Texas, California, and more. Specializing in personal auto, homeowners, and commercial insurance, Mercury prioritizes competitive rates paired with exceptional customer service, boasting an extensive network of agents. Their dedication and service have earned them recognition as one of the best auto insurance companies. For more information on the good works they support, visit Mercury Insurance Newsroom.

Through initiatives like the NABC Recycled Rides® program, organizations like Mercury Insurance demonstrate how community engagement and thoughtful action can significantly enhance the lives of individuals facing adversity. Silva's story is a testament to the resilience of veterans and the support systems that help them flourish once again.