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Chaw and Zoku Join Forces to Innovate Restaurant Operations

In a significant advancement for the restaurant industry, Chaw has announced its partnership with Zoku to deploy a comprehensive food and beverage platform. This collaboration aims to streamline operations across multiple restaurant brands, including Subway, Khiang Street Food, Juiceland, and Vendi coffee stores. By integrating counter, table, and self-service solutions, Chaw is set to deliver a cohesive dining experience across its various outlets.

A Unified Approach to Dining

Vichit Sachathamarat, Managing Director at Chaw, highlighted the advantages of selecting Zoku for this initiative. He stated that Zoku's platform is specifically designed for food and beverage operations, effectively managing the complexities of running multiple locations. The unified system will enable centralized management of menus, recipes, and inventory, providing invaluable insights into customer data and sales trends. This will ensure that restaurant managers can maintain operational consistency while enhancing the customer experience.

Cloud-Based Innovation for Efficiency

Zoku’s food and beverage solution leverages advanced cloud technology, providing shared services vital for the integration of various front-end applications and third-party commerce systems. In environments characterized by high volume and operational intricacies, Zoku’s architecture promotes efficiency and control, thus enhancing both counter and table service experiences.

The platform’s centralized management capabilities allow Chaw to maintain consistent menus and order flows, not only across its diverse brands but also in specialized settings such as airport restaurants. With Zoku Sync, third-party systems for payments and operations can be seamlessly integrated, paving the way for future self-service innovations and improved customer engagement strategies across all locations.

Meeting Current and Future Needs

Chaw's selection of Zoku underscores a commitment to not just addressing immediate operational challenges, but also about embracing long-term growth opportunities in the food and beverage sector. This deployment positions Chaw to enhance its operational efficiency and expand its market presence internationally.

About Chaw

Chaw stands as a prominent venture builder and multi-brand operator within the food and beverage landscape. Focused on launching and scaling innovative restaurant concepts, the group excels in delivering tailored operational expertise and brand development. With an emphasis on providing a consistent guest experience and coordinating multi-location growth, Chaw is well-equipped to navigate the evolving dining environment.

About Zoku

Zoku, known for its advanced cloud commerce platform, caters to retail and food and beverage businesses by integrating point-of-sale systems, inventory management, and e-commerce operations. Built to support multi-location environments, Zoku offers real-time visibility and a scalable architecture tailored to foster growth across diverse regional and channel contexts.

By aligning with Zoku, Chaw is embarking on a journey to redefine food service efficiency and customer satisfaction across various dining experiences, setting a new standard in the restaurant industry.