Enhancing Broker-Carrier API Experience: Centro and Unum Integrate

Integration of Centro Benefits Research and Unum

Centro Benefits Research, a leader in ancillary benefits consulting, has announced its strategic partnership with Unum, an established name in employee benefits and HR technology. This collaboration is set to significantly enhance the broker-carrier API platform that Centro offers, seamlessly integrating real-time request for proposals (RFP) and quoting functionalities.

A Streamlined Quoting Process

The new API integration facilitates a smoother ancillary quoting process, which will elevate both speed and accuracy when handling complex and customizable data. This digital enhancement aims not only to reduce turnaround times for brokers but also to improve the overall service provided to group customers.

Treg Balding, the President of Centro, emphasized the importance of this technological advance in their digital strategy. By connecting various partner carriers with brokers, it unlocks operational efficiencies and enhances the broker experience. This innovation is poised to foster growth and create new opportunities for automation within the expanding digital ecosystem.

Enhancing Broker Experience with Unum

Bill Dalicandro, Senior Vice President at Unum, echoed this sentiment, noting that their integration with Centro will revolutionize the broker quoting experience. By providing increased transparency and efficiency, it allows brokers to engage with clients and prospects more confidently.

Currently, Unum stands as one of seven carriers integrated within Centro's digital platform, thereby modernizing the quoted process and setting a foundation for further integrations, including Unum’s policy API. This direction solidifies Centro's commitment to innovate within the marketplace continuously.

About Centro Benefits Research

Centro Benefits Research operates at the forefront of ancillary benefits consulting, focusing on employee communications and technology solutions. By merging thorough industry research with practical consultancy, they equip brokers with tools to deliver high-value service to clients while optimizing benefits investments. Centro prides itself on its comprehensive offerings, which include Ancillary RFP Marketing, Consulting, and Technology Solutions aimed at modernizing the legacy insurance processes.

About Unum Group

With a history spanning over 175 years, Unum Group has established itself as an international provider of workplace benefits, catering to the needs of employees and their families. The company's extensive offerings include disability, life insurance, critical illness, and behavioral health services, among others. In 2024, Unum reported revenues of $12.9 billion, affirming its position as a leader in the benefits industry, recognized for its ethical standards of practice.

The partnership between Centro and Unum signifies a pivotal moment in the employee benefits landscape, promising to elevate the efficiency of broker services and ultimately ensuring better service delivery to clients across the board. As they continue to advance their technological integrations, both companies are set to play integral roles in driving innovation within the industry.

For more information about Centro, visit centrobenefitsresearch.com. For insights into Unum's offerings, check out their newsroom and follow them on social media platforms like LinkedIn and Facebook.