Atomicwork Launches CIO Advisory Board to Reimagine IT Service Management for the AI Era

Atomicwork's CIO Advisory Board: Shaping the Future of IT

In a significant move to revolutionize enterprise IT, Atomicwork, a spearhead in agentic service management solutions, has formed its CIO Advisory Board (CAB). This new group convenes a select assembly of business and technology visionary leaders dedicated to redefining service management for the age of artificial intelligence.

The founding members of this board hail from esteemed organizations across various sectors, each bringing diverse experiences in enterprise technology, digital transformation, and AI implementation. Among them are notable figures such as Gopalratnam VC, Executive VP and Global CIO of Philips; Vishal Gupta, Global CTO and CIO of Lexmark; Saket Srivastava, CIO of Asana; Raj Kalahasthi, Chief Digital and Information Officer at The Baldwin Group; and Karthik Chakkarapani, SVP and CIO at Zuora. Together, they form a powerhouse of insight and direction.

The primary mission of the CIO Advisory Board is to collaborate with Atomicwork’s leadership team to innovate the delivery of service management. Through strategic discussions and feedback, the board will explore how agentic AI can elevate employee experiences, increase productivity, and enhance operational efficiencies within IT service management teams.

Vijay Rayapati, CEO of Atomicwork, expressed enthusiasm about the formation of the CAB, remarking, “We are thrilled to bring together such a visionary group of IT and technology leaders who share our passion for the future of enterprise service management. Their collective experience and expertise will be invaluable as we continue to revolutionize the IT landscape.” This keen focus on collective wisdom highlights the importance of collaborative leadership in navigating the complexities of modern enterprise environments.

Atomicwork’s approach leverages intelligent and automated workflows, drastically reducing manual IT tasks and paving the way for better engagement and productivity. In fact, Atomicwork boasts that its platform can reduce resolution times by an astounding 90%, allowing IT professionals to redirect their energies toward strategic initiatives that bolster growth.

Gopalratnam VC, who is also one of the CAB's founding members, shared his enthusiasm, stating, “We see tremendous potential in agentic service management, and I'm excited to collaborate with Atomicwork to shape the future of this space.” His remarks encapsulate the forward-thinking spirit that the CAB embodies, as industry leaders come together to navigate the evolving digital landscape.

Regular meetings of the CIO Advisory Board are planned to ensure ongoing strategic feedback and practical guidance are implemented. This operational structure is designed to keep Atomicwork at the forefront of enterprise IT trends while enhancing innovation in agentic service management.

Atomicwork continues its commitment to support businesses in reducing IT service costs while significantly increasing productivity. Their platform aims to transform how enterprises operate, focusing on exceptional employee experiences that, in turn, maximize business success. With its headquarters in San Francisco and additional offices in Singapore and India, Atomicwork aims to be a global leader in IT service management innovation. For more details on Atomicwork and its AI-driven solutions, visit atomicwork.com.

In summary, the establishment of the CIO Advisory Board marks a pivotal step for Atomicwork, setting the stage for collaborative leadership in redefining enterprise service management. With this distinguished collective’s insights and guidance, Atomicwork stands poised to lead the way into the future of IT operations, fully embracing the transformative potential of AI.