On September 24, 2026, Actbreak, a company based in Chuo-ku, Tokyo, led by President Hiroto Hosoda, announced its new service aimed at revolutionizing the way orders are processed in the wood and building materials wholesale industry. The challenge of managing incoming orders via FAX and phone has long posed hurdles, particularly the burden of manual input for sales managers tasked with keying in details such as item numbers, quantities, and delivery dates from handwritten documents.
Current Practices and Challenges:
Despite advancements in technology, the norm remains for many orders to be communicated through FAX and phone. These channels result in considerable risk of human error, from misinterpretation of product names—such as “杉KD柱105” or “スギ三・五寸角”—to mistakes in quantities, like the difference between “100本” and “100束.” Such miscommunications can lead to costly shipping errors, an anxiety frequently echoed by industry leaders during interviews conducted by Actbreak.
Innovative Service Overview:
Actbreak's strategy is designed to maintain existing workflows while enhancing efficiency. The service involves automatic reading of FAX orders, generating a PDF output that neatly lists item numbers, quantities, and delivery dates. For orders placed via phone, a dedicated automated response number will transcribe the spoken details into written form, eliminating the risk of miscommunication and ensuring all orders are recorded for review. The shift in responsibility for administrative staff moves from data entry to verification, which allows for human oversight in cases of discrepancies.
Proof of Concept Before Implementation:
Notably, Actbreak commits to preserving existing methods until a threshold of precision is achieved. For two weeks, orders will be processed both manually and automatically in parallel, ensuring a seamless transition. This evaluation period will involve comparing results, where administrators will continue their manual entries while the automated system captures the same data concurrently. After the review of 100 to 200 orders, a report will detail the alignment rate of item numbers, quantities, and delivery dates. Agreement on transitioning criteria will be established with management before moving forward to new operational practices.
Financial Investment:
The investment required to initiate the service ranges between 300,000 and 500,000 yen (exclusive of tax), with a monthly fee starting from 100,000 yen. A minimum contract period of three months applies.
Limited Time Opportunity for Case Studies:
Actbreak is currently inviting a select number of companies—up to three—to collaborate in creating case studies that will feature their company names or business types publicly. Those who participate will benefit from a reduced initial fee of 150,000 yen (exclusive of tax).
A Word from the CEO:
President Hiroto Hosoda emphasizes the importance of trust in operations. "When discussing with CEOs in the wood and building materials sector, their first concern isn't how convenient a new system is, but rather whether it will prevent mistakes. Thus, I always request the opportunity to validate effectiveness through real testing before any shifts occur. We aim to create a system that reduces the burden on the ground level without simply relying on new hires."
Free Evaluation Tool:
Actbreak is also offering a free, one-minute AI assessment to determine potential automation opportunities in customers' order processes through nine simple questions, accessible at
this link.
About Actbreak:
- - Establishment: January 2024
- - Location: Chuo-ku, Tokyo, 3-9-10-1301
- - Leadership: President Hiroto Hosoda
- - Business Focus: AI-based business design consultancy
- - Website: Actbreak (Service site: here)
Actbreak's initiative represents a significant leap in order processing efficiency, marking a transformative moment for small to medium-sized enterprises in the wood and construction material sectors.