NDEX Systems Enhances Client Management with Integrated Sign-On and Onboarding Experience

NDEX Systems Enhances Client Management Workflow



In a significant move for the wealth management industry, NDEX Systems, which leads North America's multi-custodian data utility sector, has announced a new integration with Schwab Advisor Center designed to modernize and streamline the onboarding process for advisors. This latest development features an enhanced single sign-on (SSO) connection and a fully integrated client onboarding workflow that promises to simplify tasks for wealth managers, registered investment advisors (RIAs), and family offices alike.

Why the Integration Matters



The finance landscape is evolving rapidly, and with it, the tools utilized by advisors must be just as dynamic. The collaboration between NDEX and Schwab strategically combines the strong custodial infrastructure provided by Schwab with NDEX's advanced data capabilities and workflow automation. This partnership aims to provide wealth managers with a more secure, efficient way to manage their client accounts, leading to improved service for end clients.

Laurent Bensemana, the Founder and CEO of NDEX Systems, emphasized the importance of speed and accuracy in advising practices. “Advisors need speed, data accuracy, and workflow simplicity,” he stated. With the integration, advisors will be able to reduce the repeated administrative burdens they face daily.

Key Features of the New Integration



Integrated Single Sign-On (SSO)


The new SSO feature allows advisors to transition seamlessly and securely between the NDEX platform and Schwab's systems. This unified authentication flow is essential as it eradicates repetitive logins, which not only enhances data security but also expedites daily operational tasks across both platforms.

Simplified Client Onboarding


Perhaps the most revolutionary aspect of this integration is how it transforms the client onboarding process. Wealth managers can initiate new Schwab accounts directly through NDEX without any cumbersome back-and-forth communication. Key benefits of this feature include:

  • - Pre-filled Client Information: Using normalized data from NDEX allows advisors to automatically fill in client and account details, streamlining the onboarding steps.
  • - Reduction of Duplicate Entries: This minimizes manual errors and enhances efficiency, leading to a quicker completion of account setups.
  • - Accelerated Account Funding: The integration helps expedite the time from initiation to account funding, resulting in a more satisfying experience for clients.

These improvements build on NDEX’s longstanding commitment to providing actionable data that is compliant across various custodians and asset types.

Empowering Advisors Across North America


The enhanced integration not only makes previously laborious tasks much simpler but also aligns with both companies' goals of operational efficiency and innovation in wealth management. The collaboration reinforces the belief that technology should empower advisors, not hinder them.

In addition to improving ease of access to custodial services, NDEX users will benefit from Schwab’s leading custodial solutions, combined with NDEX’s sophisticated data management engine. This includes features such as multi-custodian data normalization, enhanced reconciliation accuracy, and connectivity with important platforms like CRMs and planning tools.

Availability and Future Steps


The new integrated experience is immediately available to NDEX users who operate with Schwab custody relationships. These enhancements can be activated by existing customers through their NDEX account managers, ensuring they can start leveraging the benefits of this integration promptly and effectively.

Conclusion


NDEX Systems continues to redefine financial data management within the wealth management sector, significantly benefiting over 13,000 wealth managers across North America. With an asset management portfolio exceeding $300 billion, operational advancements like the integration with Schwab are a testament to their innovative approach. For more information about NDEX and to discover the full range of their pioneering solutions, interested parties are invited to visit www.ndexsystems.com.

Topics Financial Services & Investing)

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