#Japan #Tokyo #job hunting #ONE CAREER #GMO Survey

One Career Achieves High Rankings in 2026 GMO Customer Satisfaction Survey

The career support service, One Career, which operates under ONE CAREER Inc. based in Shibuya, Tokyo, has made a significant mark by ranking second overall in the 2026 GMO Customer Satisfaction Survey for job-hunting sites. Notably, the service also clinched the top position in both the Tokyo metropolitan area and among users aspiring to work for major Japanese firms.

The 2026 GMO Customer Satisfaction Rankings were conducted by GMO Research & AI, utilizing a unique base of survey respondents and various research methodologies. This ranking is based on feedback from individuals who have utilized job-hunting websites within the past three years and have viewed available job listings and related information. One Career came very close to the top place, trailing only by 0.56 points from Mynavi, which secured first place with a score of 66.12.

Insights from the Ranking Results

The ranking results reflect the strong support One Career has received for its unique first-party data, which has become increasingly valuable in this AI-driven era. This achievement is seen as a recognition of One Career’s position in a market where robust career data is essential, and it is expected to further enhance its corporate partnerships, currently standing at over 7,000.

One Career has amassed valuable data from over 700,000 job-seeking experiences and more than 10,000 corporate career data points, which are accessible to its growing membership base of over 2.4 million students. This extensive accumulation of first-party data has played a crucial role in the positive evaluation by students. The high ranking in key categories signifies the importance of attracting talent from the Tokyo metropolitan area and among users targeting major Japanese companies. Such recognition offers substantial value to firms utilizing One Career for recruitment.

This achievement is viewed as a catalyst for expanding One Career’s transaction partnerships, which is a core driver of its growth. The larger the user base for One Career, the more robust the accumulation of career data becomes, thereby increasing the value provided to students—creating a virtuous cycle that strengthens One Career’s competitive edge.

Moving forward, One Career remains committed to evolving its career data platform in line with the demands of the AI age, facilitating better decision-making for job selection and recruitment activities.

About the Survey

The survey was conducted online by GMO Research & AI and included 1,289 respondents aged 19 to 27, who had used job-hunting websites within the past three years. Participants were assessed on a selection of nine different job-hunting services.

Key Survey Objectives:

1. Identify user satisfaction with job-hunting sites.
2. Capture feedback on user experience across various demographics.
3. Create a comprehensive ranking of available services for job seekers.

More about One Career

One Career is dedicated to supporting students as they make their first career choices before entering the workforce. With over 700,000 experiences shared by job seekers and data from more than 10,000 companies, it serves as a critical tool for new graduates evaluating their employment options. Approximately two-thirds of students have accessed the platform, highlighting its significance in job hunting within the new graduate sector.

For more information, visit the One Career website: One Career.