#Paris #France #Accor #Mews #F&B Technology

Mews and Accor: A Game-Changing Partnership in Food and Beverage Technology

Introduction

In a significant move to enhance guest experiences and operational efficiency, Mews, a leading hospitality management platform, has partnered with Accor to extend its Food and Beverage (F&B) technology across Accor's premium, midscale, and economy hotel segments. This collaboration marks a strategic shift aimed at standardizing and modernizing the F&B operations within the expansive Accor portfolio, which spans over 850 properties in more than 20 countries.

The Importance of F&B in Hospitality

The F&B sector has emerged as a critical driver for revenue growth across the hospitality industry. As Accor continues to expand its offerings across various categories, including luxury and lifestyle brands, the need for a unified technology framework to streamline operations becomes paramount. By centralizing technology, Accor aims to improve efficiency and enhance the overall guest experience in its establishments.

Features of Mews POS

Mews POS is designed to provide a comprehensive solution for hotels, simplifying operational processes. Teams benefit from:

• - A Unified System: This includes easy order management, menu configuration, inventory oversight, and real-time reporting.
• - Cloud-Native Infrastructure: Built with a mobile-first approach, the system is designed for rapid deployment and accessibility.
• - Exceptional Support: With an average support response time of under one hour, Mews ensures tech issues are resolved swiftly to minimize disruptions in service.

Mews’ innovative approach allows each hotel to maintain brand-specific culinary concepts while adapting to local demand and cultural nuances, ensuring that the F&B experience resonates well with guests.

Accor’s Vision for F&B

Jean Noel Lau Keng Lun, Accor’s Chief Distribution Officer, emphasized the significance of the F&B segment in driving revenue and customer loyalty. After streamlining various internal systems, including the central reservation system (CRS) and property management system (PMS), Accor is now turning its attention to optimizing its F&B technology stack. This initiative aims to offer a curated selection of preferred solutions that enhance profitability and integrate seamlessly into loyalty programs, thus enriching the guest's overall experience.

Richard Valtr's Insights

Richard Valtr, the founder of Mews, highlighted the tailored nature of their F&B solutions. “No two properties can operate their food service identically. Brand-specific culinary concepts thrive when tailored to local demands and cultural contexts,” he noted. Mews POS is designed with these requirements in mind, ensuring ease of learning, quick installation, and flexible operation, allowing hotels to adapt their F&B offerings effectively.

The Unique Advantage of Mews POS

What sets Mews POS apart from traditional standalone cash register systems is its globally recognized Open API. This integration allows Accor to embed F&B operations into the overall guest journey and related loyalty programs, ensuring a cohesive experience. The Mews management system's open tech stack facilitates smooth operations rather than relying on isolated systems.

Conclusion

Mews aims to empower hospitality teams worldwide with the tools to automate daily operations and focus on delivering unforgettable guest experiences. With a presence in 15,000 locations across 85 countries, Mews stands at the forefront of hospitality technology innovation, recognized as the best PMS in 2024, 2025, and 2026, among other accolades. This partnership with Accor signifies a step forward in redefining how technology can enhance the food and beverage landscape within the hospitality sector, paving the way for future collaborations and technological advancements.