Introduction to the 'Kidzania AI Concierge'
Parame Inc., headquartered in Minato, Tokyo, is partnering with KCJ Group, the operator of the popular children's occupational facility Kidzania, to launch an innovative pilot program known as the 'Kidzania AI Concierge.' This initiative will leverage Parame's Nagisa AI Engine, a state-of-the-art generative AI technology, to improve visitor interactions and experiences at Kidzania Tokyo, located in Koto, Tokyo.
Background of the Pilot Program
As a leading destination for children's social and professional experiences, Kidzania Tokyo aims to enhance the value of visitor experiences both before and after entry. Feedback from visitors has indicated a strong demand for accessible, real-time information, particularly for both domestic and international guests. This need extends to smooth navigation within the facility, as well as up-to-date information regarding activity availability.
Overview of the AI Concierge
The 'Kidzania AI Concierge' is set to launch in April 2025 and will serve as an AI-powered guide capable of answering questions and aiding in searching for job-related activities. This pilot will focus on improving user experience for visitors at Kidzania Tokyo. Additionally, it aims to test the concept of integrating generative AI into real-world applications, providing insights into how AI can enhance operational efficiency and guest satisfaction.
Objectives of the Pilot Program
1.
Enhancing Visitor Experience:
The AI Concierge will offer interactive Q&A support regarding all things related to Kidzania Tokyo. This means that visitors will be able to quickly glean information about the facility and its various activities through conversational engagement.
2.
Improving Operational Efficiencies:
The AI Concierge will play a vital role in managing inquiries from visitors, acting as a first line of support. By assessing wait times and crowd levels, it will provide smooth assistance and guidance, thereby reducing frustration and enhancing overall satisfaction.
3.
Multilingual Support:
Recognizing the diverse audience that visits Kidzania, the AI Concierge will be equipped to communicate in Japanese, English, and Chinese, with plans to expand language options in the future.
Key Features of the Kidzania AI Concierge
The AI will assist with queries before and during visits, providing relevant details about opening hours, facility features, and usage methods through natural dialogue.
Through engaging conversations, the AI Concierge will help users discover activities available at Kidzania Tokyo, enhancing their program experience.
- - Real-Time Availability Checks:
Visitors will be able to inquire about the current availability of specific activities and receive instant updates after they enter the facility.
- - Multilingual Capabilities:
The AI will support multiple languages and provide voice input/output, facilitating a seamless conversational experience.
About Nagisa AI Engine
The Nagisa AI Engine, developed by Parame, empowers users to easily create applications that utilize generative AI for various business needs. This technology has been adopted by leading corporations and development firms across Japan to address specific challenges through tailored AI solutions.
For more information about the Nagisa AI Engine, please visit
Nagisa AI Official Site.
About Parame Inc.
Founded in February 2020, Parame Inc. focuses on solving client challenges and driving business growth by implementing generative AI systems. The company specializes in providing AI applications customized to meet the unique requirements of its clientele.
Headquarters: 5-9-1 Toranomon, Minato, Tokyo, Japan
CEO: Ryo Yoshinobu Okano
Website: Parame Official Site