Co-Founder of Helpfeel, Shiho Miyanaga, Wins Inaugural Japan CxO Award Grand Prize

Helpfeel COO Shiho Miyanaga Wins Inaugural Japan CxO Award Grand Prize

In a remarkable achievement for both Shiho Miyanaga and Helpfeel, the company's Chief Operating Officer (COO) has been honored with the inaugural Grand Prize at the Japan CxO Award 2025. This prestigious award, hosted by BNG Partners, recognizes key executives who serve as role models for the next generation of leaders. On December 8, 2025, the award ceremony was held at the Jiji Press Hall in Chuo, Tokyo, where Miyanaga was celebrated among 135 nominees, winning not only the Grand Prize but also the best award in the growth category.

The Japan CxO Award aims to identify executives who excel both in achievements and their contributions to society, sustainability, and overall impact. Miyанага’s recognition is a testament to her outstanding leadership qualities and visionary strategies that have significantly influenced her company and the industry at large.

Journey to Recognition

Shiho Miyanaga, prior to joining Helpfeel, served as a Director in the TMT sector at SMBC Nikko Securities, engaging in IPOs and financial support for numerous technology companies. Since joining Helpfeel in August 2022 as Chief Financial Officer (CFO), she has been instrumental in securing 2 billion yen in funding, contributing to the company's growth. In 2024, she transitioned to her current role as COO, where she has been deeply involved in growth strategy planning and execution.

The awards recognized not only her past accomplishments but also her strategic insights and robust leadership, showcasing the exciting potential of AI in the business landscape.

About Helpfeel

Helpfeel, based in Kyoto, specializes in providing an AI Knowledge Data Platform that enhances corporate utilization of AI. This platform addresses the critical need for structured knowledge data which fuels AI models to make informed decisions.

With the rapid adoption of AI technologies, there’s a pressing need for well-organized information systems. Many businesses, particularly in Japan, are still lagging behind their Western counterparts. Structured knowledge is vital for ensuring accurate responses and optimal communication of company information. Helpfeel recognizes this need and aims to develop solutions that pave the way for companies to efficiently harness their knowledge.

Helpfeel has supported over 700 sites in implementing FAQ and knowledge-sharing tools. Their ongoing commitment to building an AI Knowledge Data Platform demonstrates their ambition to create a robust foundation that facilitates AI functionality. The company is set to continue its mission of enhancing knowledge utilization across various business sectors, ultimately driving operational efficiencies and generating new value.

As an integral player in the AI sector, Helpfeel operates from two offices: its main office located in Kyoto and a secondary office in Tokyo. Under the leadership of CEO Isshu Rakusei and COO Shiho Miyanaga, the company has positioned itself to lead the transformation of knowledge management via AI integration.

Future Aspirations

Helpfeel’s vision extends toward a comprehensive approach to knowledge creation and utilization, emphasizing their commitment to fostering AI frameworks that professionals can rely upon. Moving forward, the company plans to enrich its offerings with specialized products aimed at enhancing knowledge use, truly optimizing the capabilities of AI within the corporate sphere.

For more information about Helpfeel and their services related to AI knowledge utilization, visit their official site at Helpfeel.