Flagship Aviation Services Chosen for Janitorial Duties at JFK's New Terminal One
The New Terminal One at JFK International Airport has officially announced its partnership with Flagship Aviation Services for a comprehensive array of janitorial solutions. This initiative stands as a significant step toward enhancing the overall travel experience in a terminal designed to cater to international travelers from across the globe. The collaboration includes cleaning, pest management, and landscaping services aimed at maintaining the terminal's high standards.
As part of the Port Authority of New York and New Jersey's ambitious $19 billion project aimed at revitalizing JFK Airport, this new terminal is envisioned to be a landmark facility that raises the bar for service and design. With the promise of modern amenities and a streamlined passenger experience, the New Terminal One is poised to transform the travel landscape.
Flagship Aviation Services brings decades of experience in delivering top-tier facility management solutions across the aviation sector. Operating at approximately 30 airports nationwide, Flagship has received accolades for service excellence, such as recognition in the J.D. Power 2025 North America Airport Satisfaction Study. Their commitment to hiring locally is evident, as nearly 200 jobs will be created to form a dedicated team responsible for ensuring cleanliness and safety.
To effectively carry out these responsibilities, Flagship will partner with two minority- and women-owned business enterprises (M/WBEs), namely Green-N-Cleen Services and FCS Facility Services. Green-N-Cleen, based in Jamaica, Queens, is set to provide eco-friendly janitorial solutions tailored to commercial properties, aligning with the terminal's commitment to sustainability.
Marisa Von Wieding, Vice President of Operations at The New Terminal One, expressed her enthusiasm for the partnership, stating,
„We are excited to welcome Flagship Aviation Services to New Terminal One as our partner in delivering world-class janitorial and facility solutions. Their proven expertise and commitment to job creation will be vital in ensuring our terminal offers a clean, safe, and comfortable environment for every guest.”
In turn, Don Toole, Chief Revenue Officer of Flagship, highlighted the company's pride in contributing to the New Terminal One's vision, stating,
„We are honored to help bring New Terminal One's vision to life, creating a world-class facility that delivers a seamless and high-quality experience for travelers globally.”
The first phase of the New Terminal One is projected to open in 2026, featuring state-of-the-art arrivals and departures halls along with a total of 14 new gates as part of a larger plan that ultimately aims for 23 gates by 2030. This makes it not only the largest terminal at JFK but also positioned at a comparable scale to LaGuardia Airport’s new terminals combined.
The consortium behind the New Terminal One includes esteemed partners such as Ferrovial and Carlyle, with a strong emphasis on local labor participation and diversity goals. The focus on inclusive practices includes aiming for 20% participation from minority-owned businesses and 10% from women-owned businesses, showcasing the commitment to community involvement and economic empowerment.
In conclusion, as the New Terminal One gears up for its 2026 launch, the partnership with Flagship Aviation Services sets a promising tone for the future of travel at JFK Airport. This initiative not only enhances the physical environment of the terminal but also reinforces the local economy through job creation and business partnerships, paving the way for an elevated passenger experience that meets global standards.
To learn more about developments at the New Terminal One, visit
Port Authority's official site.