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Workday and Microsoft Partner to Enhance AI Agent Experience

In a bold move to revamp enterprise management, Workday, Inc. announced a new partnership with Microsoft on September 16, 2025. This collaboration aims to deliver an integrated AI agent experience that enables organizations to efficiently manage both their workforce and AI agents on a unified platform.

Organizations utilizing Microsoft Azure AI Foundry and Copilot Studio for building AI agents will now have the ability to seamlessly register and manage these agents within the Workday Agent System of Record (ASOR). The merging of Workday ASOR with Microsoft Entra Agent ID means that all agents developed on Microsoft’s platform will possess verified identities and proper business context, ensuring that they operate securely and effectively across the organization.

According to Gerrit Kazmaier, the President of Workday's Product & Technology division, the role of AI agents is becoming increasingly vital in operational workflows. “As AI agents assume more responsibilities, managing and securing these across various systems is becoming a crucial issue. Our open ecosystem approach allows organizations the flexibility to create AI agents on their preferred platform. Through our strategic partnership with Microsoft, we provide a secure, singular system to manage both human resources and AI agents, allowing organizations to focus on results without being bogged down by complexity.”

Ensuring AI Workforce Safety

With the increasing adoption of AI agents, tracking their access permissions, roles, and performance is becoming imperative for any company. As these agents gain autonomy and take on critical business tasks, organizations must define their identities, manage permissions, and establish monitoring protocols. Without a centralized system, companies face fragmented operations, inefficient governance, and escalating security risks, making it difficult to achieve the real benefits of AI investments.

Charles Lamanna, President of Business and Industry Copilot at Microsoft, emphasized the groundbreaking nature of this partnership. “Partnering with Workday is a revolutionary endeavor for organizations aiming to establish the reliability required for AI integration. By registering agents built with Copilot Studio and Azure AI Foundry to Workday ASOR, organizations gain complete visibility into their AI ecosystem. This integration empowers executives to measure ROI, enforce governance, and leverage practical analytics to ensure the security of AI agents and tangible outcomes.”

Achieving the Intelligent Enterprise

This new partnership between Workday and Microsoft sets the stage for organizations to build and manage AI agents in a seamless, secure environment. Customers will benefit from the following:

1. Seamless Agent Development and Registration: Organizations building AI agents using Microsoft Azure AI Foundry and Copilot Studio can easily register and manage them within Workday ASOR. For instance, an agent developed in Copilot Studio to streamline employee onboarding can be registered in Workday, making it accessible to the entire organization.

2. Practical Insights and ROI Measurement: Executives can utilize the agent analytics capabilities within Workday ASOR to gain insights into the usage and outcomes generated by AI agents. These dashboards visualize the collaborative processes between human resources and AI agents, aiding in measuring overall outcomes and ROI. Leaders can easily identify which agents their teams are utilizing, and generate detailed reports on agent usage, time savings, and productivity improvements.

3. Enhanced Human-Agent Collaboration: The newfound integration between Workday and Microsoft’s agent systems ensures seamless interoperability among multiple AI agents. For example, when an employee requests career goal updates or peer reviews through the Microsoft Employee Self-Service Agent within Microsoft 365 Copilot, that request can be directly handed off to Workday’s agent. This allows employees to complete workflows without leaving the Microsoft interface, providing a consistent, secure, and contextual experience.

4. Robust Governance and Security: AI agents built using Microsoft Copilot Studio and Azure AI Foundry will be endowed with Entra ID, ensuring that all agents are securely managed. Workday administrators can easily check for agents with excessive permissions or unusual activities, aiding in compliance and security for business operations.

Thus, Workday presents itself as a leading AI platform for enterprise management encompassing human resources, finance, and agent integration. With over 11,000 companies from various industries, including more than 65% of Fortune 500 companies, utilizing Workday, the platform stands out as an essential tool for quick adaptation, informed decision-making, and significant outcome generation at all levels. To learn more about Workday, visit their official website.

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This press release contains forward-looking statements regarding Workday's leadership, growth, transformation, and potential. These statements are based on current information and beliefs and are subject to factors such as risks and uncertainties that may affect actual results. Therefore, relying on these statements is not advisable.