#Japan #Tokyo #Sony #AI Platform #Shpica

Introduction to Shpica

Sony Network Communications Inc. has officially introduced Shpica, an innovative AI knowledge platform designed to seamlessly connect scattered knowledge and talent within organizations. This new service will begin accepting applications today, with an official launch set for October 1, 2025.

Overview of Shpica

Shpica is centered around a user-friendly knowledge management system that links organizational insights to relevant individuals. With just a simple inquiry, employees can retrieve optimal information and identify internal experts swiftly. This system is adaptable, allowing for incremental deployment starting at the departmental level, aligning with the growth trajectory of an organization.

Key Features

1. AI Ask Search

Through natural language inquiries, users can access the amassed wisdom of the organization. The AI collaborates with various information sources—text, images, PDFs—to conduct cross-referenced searches. Users can instantly find pertinent knowledge and specialists within their company.

2. Knowledge Converter

This feature allows users to automatically convert diverse files into structured organizational knowledge. The AI analyzes file content, links relevant information together, and classifies it, making historical documents and meeting minutes searchable organizational assets. Simply uploading files enables the AI to generate new knowledge effortlessly, facilitating the writing process by correcting text and supplementing missing information.

3. Expert Finder

By analyzing employee skills, experiences, and contributions on the platform, the AI identifies hidden experts within the organization. This allows employees to access the right talent without relying on personal connections, streamlining information gathering and fostering collaboration across departments.

4. Personalized Broadcast

As new knowledge is posted, the platform automatically notifies employees who are likely to be interested, tailoring updates to individual interests. This functionality aims to prevent valuable insights from being overlooked, encouraging the effective use of knowledge and sparking new ideas and collaborations.

Note: The functionalities mentioned above will be released in phases, and some technologies are currently under patent application.

Background for Service Development

In recent years, challenges such as a declining workforce and an increase in mid-career hires have highlighted the importance of utilizing and maintaining organizational intellectual assets like employee knowledge and networks. Many organizations face significant hurdles, such as an inability to leverage existing knowledge when encountered with challenges or finding it difficult to locate someone to consult, often resulting in the loss of expertise due to veteran employees retiring.

Despite an abundance of data stored across various tools, it is challenging to sift through the massive amounts of information generated daily to find truly valuable insights and contacts, leading to inefficiencies and repetitive efforts on similar problems. To address these challenges, Shpica was developed as a human-AI collaborative platform connecting organizational insights and people effectively.

Proven Success

The platform has already undergone a proof of concept (PoC) with a media company’s development department, consisting of approximately 100 employees. The results have been promising:

• - Nearly 500 pieces of knowledge accumulated within three months of introduction.
• - Daily active usage rate surpassing 40%, contributing significantly to organizational performance.
• - Numerous testimonials highlighting increased mutual understanding among employees and heightened cross-department collaboration.

Shpica aspires to connect individuals and insights within organizations, enhancing shared intellectual assets and translating the power of each employee into organizational competitiveness. The service will continue to expand its functionalities to support increased creativity and productivity across organizations.

Service Details

• - Service Name: Shpica
• - Application Acceptance Start Date: September 8, 2025
• - Service Launch Date: October 1, 2025
• - Service Type: SaaS Cloud Service
• - Price: Starting at ¥100,000 per month (tax excluded)

For detailed inquiries regarding the service and additional features, please refer to the official website: Shpica

Please note that company names and product names are trademarks of their respective companies. The information provided here is current as of the announcement date and may differ upon review.