GovCIO Secures $12 Million Contract to Upgrade VA Kiosk Software for Gravesite Tracking

GovCIO Receives Major Funding for Software Modernization



On November 26, 2024, GovCIO, a prominent provider of cutting-edge technology solutions for the federal government, announced it has been awarded a significant task order worth $12 million from the Department of Veterans Affairs (VA). This funding is aimed at modernizing the National Cemetery Administration's (NCA) National Cemetery Kiosk Software. The initiative is set to enhance the user experience, streamline gravesite searches, and ensure compliance with accessibility standards.

The scope of this ambitious project includes developing and maintaining a comprehensive managed solution for the kiosk system used in national cemeteries. The modernization efforts will introduce advanced gravesite search functionalities, making it easier for users to access interment records. Furthermore, the kiosks will be integrated with various NCA systems, such as the Veterans Legacy Memorial (VLM), thus facilitating self-guided tours that highlight notable veterans interred in these cemeteries.

Enhancing Accessibility and Experience



Kristin Gill, President of GovCIO's Veteran and Enterprise Technology Sector, expressed pride in the company’s commitment to this project, emphasizing their dedication to enhancing visitors’ experience. “Our team is committed to creating a more accessible and informative environment for visitors,” she stated. The project aims to ensure that all individuals, regardless of their physical abilities, can easily access information and navigate through the cemetery.

In alignment with modern technological trends, GovCIO is also set to develop a mobile application that mirrors the kiosk functionalities, making the information even more accessible on both Android and iOS platforms. This initiative reinforces GovCIO's commitment to utilizing technology to honor and serve veterans and those who visit the sites dedicated to their memory.

Integrating Advanced Features



The upgrade will utilize innovative technologies to enhance kiosks for users. This includes implementing sophisticated search features that allow visitors to locate specific gravesites quickly. By improving navigation through user-friendly interfaces, GovCIO is set to not only enhance operational efficiency but also provide a more thoughtful and respectful experience for families and individuals honoring their loved ones.

In addition to the kiosks, the overall project aims to build upon the successful elements of the existing VLM contract, ensuring a solid infrastructure that supports critical technology initiatives across the VA. Jim Brabston, CEO of GovCIO, highlighted the importance of these advancements, stating, “We are ready to support VA's vital work in advancing their National Cemetery Kiosk Software and enhancing their overall mission.” He further emphasized the company's capability to provide swift solutions using their expertise in IT modernization.

Impact on Veterans and Communities



The implications of this modernization stretch beyond mere software updates; it represents a significant step in ensuring that those who served the country are honored and remembered with dignity. The upgrade reflects a broader commitment to veteran support, seeking to enhance the facilities and services available to families and friends of those interred in national cemeteries.

GovCIO’s efforts highlight their pivotal role in transforming government IT services. By prioritizing features such as self-guided tours, advanced interment records access, and comprehensive support for mobile platforms, they are not only improving functionality but also deepening connections to the community they serve.

This modernization project is a clear demonstration of how technology can play a crucial role in enhancing the way we honor and remember our veterans, ensuring their legacies endure in a meaningful and accessible manner.

To learn more about GovCIO and its innovative services, visit GovCIO's website.

Topics Business Technology)

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