CARFAX Unveils Top-Rated Car Dealers From Across the Nation for 2024

CARFAX Recognizes the Best Car Dealerships Nationwide

In an exciting announcement made on January 24, 2025, CARFAX unveiled its prestigious list of Top-Rated Dealers, showcasing the best car dealerships across the United States. This recognition comes from the ratings and reviews submitted by millions of verified consumers, highlighting the dedication these dealerships have towards customer satisfaction. The average rating for these esteemed dealerships stood at an impressive 4.6 out of 5 stars, marking them as champions in the automotive retail space.

This year marks the sixth edition of the CARFAX Top-Rated Dealers Award, celebrated in conjunction with the National Automobile Dealers Association (NADA) Show in New Orleans. In this glamorous setting, CARFAX emphasized the importance of trust and transparency, principles that are gaining even more significance in today’s automotive industry. Of particular note is the fact that about 20% of this year's winners have retained their Top-Rated status consistently since the award's initiation six years ago. This demonstrates a remarkable consistency in quality and consumer trust over the years.

The awards not only celebrate excellence but also honor dealerships that have achieved a significant milestone of being recognized as Top-Rated for five successive years, dubbed the 5X Top-Rated Dealer Award. This acknowledgment serves to encourage dealerships to continuously improve their services and maintain high standards of customer care.

Gregg Cleary, Chief Revenue Officer of CARFAX, expressed his pride in these dealerships, stating, “We applaud the dealers who have exceeded expectations and have established a strong foundation of trust and transparency with their customers.” The staggering figure of 7.8 million verified ratings and reviews underlines CARFAX's commitment to consumer support in making informed purchasing decisions.

Brian Napleton, representative of the Ed Napleton Automotive Group based in Oakbrook Terrace, IL, shared his excitement about the ongoing success of their dealerships. “Every individual who walks through our doors is truly valued... Being awarded the top CARFAX honor for six consecutive years across multiple stores is truly remarkable!” With such dedication towards quality service, customers can rest assured that they are in capable hands.

As CARFAX starts notifying the winning dealerships about their accolades this week, these establishments will receive promotional kits to display their achievements in showrooms. These materials will serve as effective tools for dealers to showcase their stellar ratings online and via social media platforms using the hashtag #CARFAXtoprated. Additionally, the honored dealerships will also have a golden badge, referred to as the #GoldenCARFOX, arriving soon to further signify their outstanding performance.

For all automobile enthusiasts and potential buyers, the announcement of the CARFAX Top-Rated Dealers serves as a trusted guide to navigate their purchasing journey. With so many options available in the market, turning to recognized and awarded dealerships can significantly enhance the overall car buying experience.

As CARFAX continues its legacy of providing essential vehicle history information since 1984, it stands at the forefront of innovation in the automotive industry. Part of SP Global Mobility, CARFAX enables millions to shop, buy, service, and sell used cars confidently.

About CARFAX

Founded in 1984, CARFAX has become synonymous with vehicle history transparency, owning the world’s largest vehicle history database. Not only does CARFAX provide car listings and history-based values, but it also offers comprehensive vehicle history reports to consumers and the automotive industry. This trust in their expertise has made them a go-to resource for anyone involved in the used car market. With a vision to simplify the buying and selling process, CARFAX thoroughly analyzes previous vehicle incidents, providing confidence to buyers and sellers alike.

For more updates and information on how to navigate the car buying process, remember to check out CARFAX’s dedicated resources and their booth at the NADA Show.