#Australia #Melbourne #AI Logistics #Fluent Cargo #Ask Fluent

Fluent Cargo Launches Ask Fluent

Fluent Cargo, based in Melbourne, Australia, has recently announced the launch of Ask Fluent, an AI-driven search function designed to facilitate natural language queries related to live logistics and transportation data. This sophisticated tool connects users with real-time information, encompassing shipping schedules, routing insights, market price indices, disruptions, emissions, and cargo tracking, all through a conversational interface.

Bridging the Gap in Logistics Technology

Unlike conventional chatbots that utilize static, outdated information, Ask Fluent empowers users by providing current and curated data from Fluent Cargo’s platform. This significantly enhances the decision-making process for logistics professionals who rely on accurate and timely information.

In the logistics industry, professionals often express the need for AI tools that reflect real-time data. Traditional solutions tend to rely on data that is stale and lack the dynamic context required for effective cargo operations. With Ask Fluent, users can obtain instantaneous information that adjusts to changes within the supply chain landscape, making it a vital asset for any logistics team.

The development of Ask Fluent builds on five years of research and improvements in data standardization and cleaning methods. Users benefit from this by being able to pose complex logistics questions in everyday conversation. For instance, one might ask, "What is the best way to transport two shipping containers from Japan to the West Coast of the United States?" In response, Ask Fluent will provide specific routing suggestions, like recommending the most efficient route through Yokohama to the Port of Los Angeles, while also offering schedule availability and departure times.

Enhancing User Experience

Andy Greig, CTO of Fluent Cargo, articulated the importance of closing the gap between what logistics professionals need and what current AI tools offer. He stated, "Ask Fluent transforms how our customers access crucial shipping intelligence by putting real-time, contextual data at their fingertips through simple conversation."

The robust capabilities of Ask Fluent stem from years of foundational data work. Standardized and cleaned data allows users to find shipment schedules aligned with specific arrival dates. This strong data bedrock paves the way for the transition to AI capabilities, leveraging uniquely curated data sets that Fluent Cargo has developed over time.

Greig further emphasized the difference between Ask Fluent and typical chatbot technologies: "We are providing timely information with context. It is fundamentally different from existing market solutions. Instead of navigating through multiple systems, users can interact seamlessly with one central interface."

CEO Archival Garcia highlighted the importance of user accessibility and speed: "Whether I’m tracking a container, purchase order, work order, or product type, I want to ask my question and receive an accurate answer quickly. We have made significant efforts to ensure our user interface is accessible while also delivering comprehensive data."

The Future of Cargo Logistics

Fluent Cargo has focused on obtaining, collating, and sanitizing data to create a solid base for their AI initiatives. Customers will also be able to incorporate their own datasets and workflows, pushing the boundaries of what is possible in cargo logistics.

As more people become accustomed to using AI technologies like ChatGPT, Fluent Cargo is poised to lead the pack by providing innovative solutions today.

Logistics professionals frequently juggle several systems daily; Ask Fluent aims to integrate routing, scheduling, tracking, emissions monitoring, disruptions, and market pricing into a single interface. This will ultimately allow customers to streamline their operations effectively through a user-friendly platform.

Currently, Ask Fluent is available for existing Fluent Cargo clients, with varying levels of access based on their account capabilities.

About Fluent Cargo

Fluent Cargo is committed to empowering its clients by offering instant access to critical shipping information. By consolidating schedules, port and carrier details, pricing, tracking information, and emissions monitoring, the platform serves as a definitive source that enhances the efficiency and effectiveness of managing shipments across different transport modes such as air, ocean, rail, and road.