#Japan #Tokyo #Rakus #Automated Response #Hospitality IT

Rakus Showcases Its Innovative Automated Response System

Rakus Inc., headquartered in Shibuya, Tokyo, is set to participate in the second annual Kanto Hospitality Industry IT and Renovation Exhibition on August 5, 2026, at The Prince Park Tower, Tokyo. Known for its cutting-edge service, "Rakuraku Jidootai" (formerly Mail Dealer), Rakus aims to revolutionize the hospitality sector with its advanced automated response system.

An Overview of the Exhibition

The Kanto Hospitality Industry IT and Renovation Exhibition serves as a specialized marketplace for IT and renovation companies focused on the hospitality industry, including hotels and inns. This event provides a unique opportunity to showcase solutions addressing challenges faced by the accommodation sector. Notably, guest rooms will be creatively utilized as exhibition booths, showcasing an array of services designed to enhance operational efficiency and customer satisfaction.

At Rakus's booth, attendees will have the chance to interact with the system firsthand. The company will present real-world case studies demonstrating practical applications in accommodation facilities. From AI-generated email replies to the newly launched translation feature introduced in July 2026, visitors can explore how these innovations can significantly streamline operations.

Additionally, Rakus will host a complimentary seminar aimed at stakeholders in the hospitality industry, making it a must-visit event for those seeking insights into improving customer service.

Exhibition Details

• - Event: Kanto Hospitality Industry IT and Renovation Exhibition (Second Edition)
• - Date: August 5, 2026, 11:00 AM - 6:30 PM
• - Venue: The Prince Park Tower Tokyo

4-8-1 Shiba Park, Minato, Tokyo, 105-8563

• - Booth Number: 507
• - Official Website: Hotel Exhibition

Registration is required for entry, but it is free. Attendees can register via the pre-registration form.

Seminar Announcement

Rakus will conduct a free seminar titled, "Hospitality Begins Before Check-In! What High Ratings in Customer Interaction Entail." This session will tackle effective email response strategies in the hospitality industry and how to leverage AI for better operational efficiency without compromising customer satisfaction.

Seminar Details

• - Theme: "Hospitality Begins Before Check-In! What High Ratings in Customer Interaction Entail"
• - Date and Time: August 5, 2026, from 4:00 PM to 4:45 PM
• - Location: Seminar Room [525], The Prince Park Tower Tokyo

Interested parties must indicate their desire to attend the seminar when registering for entry via the link provided earlier.

Rakus's Distinguished History

The "Rakuraku Jidootai" system has garnered the top market share in sales for 17 consecutive years. It is designed to alleviate the burden of inquiry management and response tasks, enhancing operational transparency. This system visualizes the response status across teams, thus preventing missed or delayed replies and eliminating reliance on individual staff.

Having launched in 2001, Rakus has continuously evolved its offerings to ensure they meet customer demands, leading to its adoption by over 9,000 companies to date.

For more information, visit the official site of Rakus's automated response system: Rakuraku Jidootai.

About Rakus Inc.

• - Company Name: Rakus Inc.
• - Headquarters: 5-27-5 Sendagaya, Shibuya, Tokyo, 151-0051
• - CEO: Takayuki Nakamura
• - Established: November 1, 2000
• - Capital: 378,378,000 JPY
• - Business Type: Cloud Services
• - Website: Rakus

For inquiries related to this event, please contact:

• - Department: Marketing Department, Front Office Division, Rakus Inc.
• - Contact Person: Mitsukawa
• - Email: [email protected]

With this exhibition, Rakus aims to showcase the future of customer interaction in the hospitality space, making the event a significant point of interest for professionals in the industry.