#United States #First Orion #Global Exchange #Branded Communication #North Little Rock

First Orion Unveils Global Expansion with the Launch of Global Exchange Platform

First Orion Global Expansion

First Orion, known for its leadership in branded communication solutions, has announced the launch of its next-generation platform named Global Exchange. This innovative solution aims to transform the landscape of branded calling experiences, particularly across Europe and other significant regions.

A New Era in Digital Communication

The Global Exchange is a culmination of years of technological advancements, shaped significantly by feedback from customers. It redefines how telecommunications carriers can manage and deploy their calling services. Key features of this platform include:

- Streamlined Customer Portal: The new user-friendly interface enhances security and boosts the onboarding process. It offers direct and self-service options, allowing customers to launch their services faster and more efficiently than ever before.
- Optimized Back-End Infrastructure: With comprehensive refinements in API and data structures, the platform ensures real-time data accuracy, minimizes latency, and reduces overall system costs.
- Enhanced Global Scalability: Designed for international operations, the Global Exchange helps brands and carriers outside the U.S. to effectively manage cross-border calling services. This paves the way for future integrations with more carriers and technology partners.
- Improved Customer Experience: Enhanced system performance, reliability, and flexibility are hallmarks of this upgraded platform that collectively work to enhance user engagement.

As Josh Whitehurst, Head of Product at First Orion, mentions, “The Global Exchange marks a transformative milestone for our company and global partners. Our platform has been reimagined to deliver real-time insights, expedite deployment, and provide unmatched scalability. Now, brands can connect through a single interface, extending their branded calling services across multiple geographies with ease.”

Commitment to Innovation

Set to deploy in the second quarter, this new platform represents First Orion's unwavering dedication to continuous innovation. The company is preparing for further brand expansion in various global markets, underscoring its aim to enhance branded calling solutions worldwide.

About First Orion

Since its inception in 2008, First Orion has been dedicated to revolutionizing the telephonic communication experience for businesses, carriers, and consumers alike. As the leading provider of branded calling solutions, First Orion partners with Fortune 500 companies and the largest mobile carriers in the U.S., helping them to brand phone calls through names, logos, and reasons for calling. The company also prioritizes security in calling experiences and offers top-notch analytics for call program optimization.

For more information, visit firstorion.com.