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DXC Technology: Leading the Way in ServiceNow Ecosystem

On September 22, 2025, DXC Technology (NYSE: DXC) gained recognition as a leading partner in the ISG Provider Lens™ ServiceNow Ecosystem Partners 2025 study, a significant achievement that solidifies its status within the technology services sector. This honor, awarded by ISG—a global leader in technology research and consulting—illustrates DXC’s unwavering commitment to delivering outstanding service and innovative solutions to its clients globally.

Recognition in All Categories

DXC Technology was ranked a "Leader" in all categories within the study, which evaluates the capacity of service providers in areas like ServiceNow managed services, consulting, implementation, and innovation strategies. This accolade not only underscores DXC's prowess but also its impact in the U.S., Asia-Pacific, and Europe (APJ).

The report commends DXC for its extensive industry knowledge, ability to generate measurable ROI for clients, and continuous investments in enhancing its capabilities within the ServiceNow ecosystem. The collaborative Center of Excellence established between DXC and ServiceNow plays a crucial role in realizing this success, particularly by accelerating the integration of innovative technologies.

Expertise and Experience

With over 15 years of experience as an elite ServiceNow partner and more than 7,200 implementations under its belt, DXC Technology has demonstrated substantial expertise in leveraging the Now Platform® effectively. This extensive experience empowers them to help organizations maximize the benefits of digital transformation decisively.

In addition to consulting and implementation services, DXC has highlighted the proficiency of its staff, boasting over 2,000 ServiceNow certifications, along with a commitment to ongoing education through a specialized ServiceNow training academy. This dedication to professional development ensures that DXC maintains a competitive edge, reiterating its position as a trusted partner for businesses worldwide.

Innovation Through AI

One of the distinctive features of DXC's strategy is its integration of artificial intelligence (AI) into ServiceNow solutions. The partnership aims to enhance organizational agility and service efficiency through AI-driven automation powered by ServiceNow’s platform. Dr. Tapati Bandopadhyay, the lead analyst at ISG, noted that DXC's global deployment of ServiceNow is a benchmark example of how the platform can effectively harness knowledge through GenAI-enabled automation.

As James Taylor, Global General Manager of Enterprise Applications and Offering Leader at DXC explains, “We continuously strive to enhance the digital transformation journey for our clients, tapping into the powerful capabilities of AI.” This indicates an overarching commitment not only to technological advancement but also to improving overall client satisfaction.

Future Collaborations

In a recent announcement, DXC and ServiceNow expressed their intention to collaborate further, particularly focusing on advanced AI solutions aimed at various industries including insurance. These solutions will integrate AI, data, and workflows to minimize service debt, enhance operational efficiency, and ultimately bolster customer satisfaction.

The complete findings from the ISG Provider Lens™ ServiceNow Ecosystem Partners 2025 report are available for those interested in an in-depth examination. Furthermore, individuals can find more information on DXC's enterprise applications services tailored for ServiceNow on their official site.

In essence, DXC Technology stands as a prime example of excellence in the technology sector, recognized for its innovative strategies and consistent delivery of quality services. As entities around the globe continue to navigate digital transformation, partnerships like those between DXC and ServiceNow illuminate a path towards success in leveraging technology for better business outcomes.