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Mews Achieves Prestigious Recognition in Hospitality Technology

Mews, the innovative hospitality operating system, has recently been honored as a leader in the 2025 IDC MarketScape for Worldwide Hospitality Property Management Systems (PMS). This recognition highlights Mews's pivotal role in transforming the landscape of hospitality technology, making it the choice for cutting-edge hotel brands and properties worldwide.

Founded in 2012 and established by Richard Valtr, Mews has dramatically evolved from its origins as a cloud pioneer to become a trusted technology partner for over 12,500 properties globally, which equates to approximately 620,000 rooms. Renowned brands, including Choice Hotels International and Design Hotels, have trusted Mews for its forward-thinking capabilities. The recognition by IDC MarketScape, as noted in their vendor assessment report, signifies Mews not just as a competitor in the field, but as a defining player shaping the future of hospitality management.

According to the IDC MarketScape, "Tech-forward hotel brands and properties that are seeking an all-in-one solution to enhance efficiency and explore new revenue avenues should consider the Mews platform.” This endorsement underscores Mews's efficiency-driven approach in an industry often characterized by outdated management practices. Richard Valtr stated, “It’s remarkable how much has changed in just a few years — what started as a challenger has now grown into the leading platform for European hotels, with rapid expansion into North America.”

Mews's CEO, Matt Welle, emphasized the company's dedication to not only keeping pace with the rapidly evolving hospitality sector but also pioneering advancements that set industry standards. He remarked, “To lead today, you need vision, agility, and technology that scales with ambition. The recognition from IDC MarketScape confirms that we are not just keeping up but are leading the charge.”

One of the standout features driving Mews's success is its cloud-based platform, which goes beyond simple property management. It integrates essential functionalities that facilitate guest journeys, revenue management, secure payments, business intelligence, and an extensive hospitality marketplace, perfectly aligning with modern hotel demands. Mews has equipped its innovative platform with next-generation technology, incorporating artificial intelligence (AI) to enhance guest experiences and operational systems.

New features such as automated guest data management, AI-driven smart tips, and flexible booking capabilities through Mews Spaces are continually redefining efficiency within hotel operations. According to industry expert Dorothy Creamer, these enhancements solidify Mews’s position at the forefront of not just providing services but fostering innovation for hospitality brands to thrive in competitive environments.

As Mews continues to forge ahead, it seems its journey is just beginning. The company employs over 1,250 individuals across 20 countries, with a significant focus on research and development. Mews has also amassed an impressive investment of $410 million from major firms, including Goldman Sachs and Tiger Global Management, to further its mission of reimagining hospitality management.

The recognition from IDC MarketScape serves as both an endorsement of Mews’s past efforts and a stepping stone towards future innovations that promise to elevate the overall guest experience. The hospitality world is on the brink of a digital revolution, and Mews is poised to lead the way with its commitment to quality and adaptable technology solutions.

In conclusion, being recognized as a leader in the IDC MarketScape is not just a badge of honor for Mews; it reflects its unwavering commitment to empowering hospitality brands globally to build more profitable and responsible business models, ensuring that their vision for a guest-centric experience remains intact. Mews stands ready to continue its path of transformation in the hospitality sector, setting benchmarks for others to follow.