DXC Technology Achieves Leader Status in ISG Provider Lens™ ServiceNow Ecosystem Partners 2025 Study
DXC Technology's Stellar Recognition
DXC Technology, a prominent global technology services provider listed on the NYSE (DXC), has recently been acknowledged as a leader in the ISG Provider Lens™ ServiceNow Ecosystem Partners 2025 study. This prestigious recognition highlights DXC's exceptional performance across all categories, including the US, Asia-Pacific and Japan (APJ), and Europe. The insights provided by ISG, a leading technology research firm, reflect DXC's robust capabilities as an Elite ServiceNow Ecosystem Partner.
The study emphasizes several key factors accounting for DXC's leadership status, showcasing its ability to deliver measurable returns on investments, utilize deep industry expertise, and continuously enhance skills to serve its clients better. DXC's global partnership with ServiceNow, particularly through its dedicated Center of Excellence, plays a vital role in fostering innovation and paving the way for GenAI (Generative AI) adoption within enterprises.
Key Strengths Highlighted by ISG
1. Expertise in ServiceNow Consulting and Implementation
With over 15 years of experience, DXC has conducted more than 7,200 successful implementations of the Now Platform®. This extensive background enables the company to maximize the benefits of ServiceNow's capabilities, ensuring clients can achieve optimal results.
2. Proficient Managed Services
DXC's workforce has been recognized for its extensive qualifications, boasting over 2,000 certified professionals in ServiceNow. This commitment to skill development is reinforced through a dedicated training academy focused solely on ServiceNow resources.
3. Driving Innovation
In collaboration with ServiceNow, DXC has initiated a joint Center of Excellence aimed at simplifying AI integration in business operations. This initiative merges DXC’s industry knowledge with ServiceNow’s AI-driven solutions, helping clients expedite their AI journey.
Jim Taylor, the Global General Manager of Enterprise Applications at DXC, articulated: "Together with ServiceNow, we are facilitating customers in fast-tracking their digital transformation initiatives while harnessing AI's full potential. Our sustained investment in the ServiceNow ecosystem and our in-depth industry knowledge enable us to offer high-impact AI use cases. The ISG's commendation affirms our strategic strength and the genuine business advantages we are creating for organizations worldwide."
Future Directions and Collaborations
As part of their ongoing commitment to innovation, DXC Technology and ServiceNow have also recently unveiled plans to develop advanced AI solutions tailored for various sectors, such as insurance. This collaboration is aimed at incorporating AI, data, and streamlined workflows to diminish process inefficiencies and elevate customer satisfaction.
ServiceNow, known for its capabilities as an outstanding AI business transformation platform, serves as a bridge connecting diverse elements - people, processes, data, and devices - to improve productivity and optimize business outcomes.
In conclusion, DXC Technology’s accolade from ISG underscores not only its exceptional standing within the ServiceNow ecosystem but also its unwavering commitment to leveraging technology for enhanced operational excellence. As technology continues to evolve, partnerships like that of DXC and ServiceNow exemplify the future of enterprise service delivery and systematic innovation.