#Japan #Fukuoka #Home Healthcare #CrossLog #NSIPS

Introduction

In today's rapidly aging society, the demand for home healthcare services is increasing at an unprecedented rate. To support this growing need, CrossLog Co., Ltd. based in Fukuoka has launched a new integration between their home healthcare scheduling service, "CrossLog", and NSIPS® (New Standard Interface of Pharmacy-system Specifications). This integration aims to enhance the efficiency of home medical services and alleviate the burdens faced by pharmacies involved in home healthcare.

Background of NSIPS Integration

As the elderly population continues to grow, the importance of home medical services, including home delivery of medications, is becoming more pronounced. Traditional pharmacy operations are evolving, introducing complexities such as adjusting visit schedules and managing travel times. These new tasks have increased the workload for healthcare providers significantly.

To address these challenges, CrossLog has been committed to streamlining home visit operations. The recent surge in inquiries and implementations from pharmacies conducting home delivery services has led to the development of the NSIPS integration feature. This new integration allows patient information entered in the billing computer, including name, date of birth, address, and phone number, to be imported directly into CrossLog. This development aims to reduce the burden of double registration and improve the efficiency of administrative tasks related to home visit operations.

What is NSIPS?

NSIPS® is a shared specification proposed by the Japan Pharmaceutical Association designed to link billing computers and dispensing systems in pharmacies. By integrating with CrossLog, pharmacies can improve the efficiency and accuracy of their operations.

Features of CrossLog

CrossLog specializes in scheduling management for home healthcare. It replaces traditional analog management methods—like whiteboards or Excel sheets—with a digital platform, significantly reducing the time spent creating visit routes and managing travel times. This shift enables healthcare providers to focus on quality care and improving patient satisfaction. The key features of CrossLog include:

1. Optimized Visit Scheduling and Routes

CrossLog automatically suggests the most efficient visit routes tailored to specific conditions. It allows for the registration of non-visitation schedules, preventing overlapping or omitted appointments through a built-in check functionality, thus streamlining home visit operations.

2. Centralized Patient and Visit Information Management

CrossLog consolidates all vital visit-related information, including patient data, on a secure cloud platform. This setup allows users to access real-time information from smartphones or tablets, making it easier for team members to share information and collaborate efficiently.

3. Smooth Interdisciplinary Collaboration

CrossLog automates the sharing of visit schedules, reducing the need for telephone or fax communication. The integrated chat and video call functionalities further facilitate effective communication and remote consultations among various healthcare professionals.

Case Studies of Implementing Pharmacies

Many pharmacies have reported significant improvements after implementing CrossLog. For instance, Green Medic Co., Ltd. in Toyonaka City, Osaka, faced challenges with managing increasing patient visits using Google Calendar and Excel. The burden of adjusting schedules due to changes in doctors' visiting days hindered pharmacists from focusing on their core responsibilities. After adopting CrossLog, they achieved centralized management of pharmacist visits, doctor schedules, and delivery timelines, significantly lightening the scheduling load and enhancing awareness in home healthcare. As a result, they experienced improved patient satisfaction due to more reliable medication delivery and personalized interactions.

Another example is the Sanroku Go Co., Ltd. in Meguro Ward, Tokyo, where the former pharmacy relied on paper systems and calendar apps for scheduling visits and dispensing medications. They struggled with the complexities of home healthcare schedules, which often led to errors and miscommunications. By implementing CrossLog, they now manage complicated schedules efficiently and facilitate quick communication with patients and healthcare team members with just a tap. This integration has helped them establish streamlined operations from the outset.

Future Prospects

As CrossLog continues to evolve, it aims to strengthen not only its system for healthcare institutions but also for pharmacies to enhance multi-professional collaboration. The recent NSIPS integration represents a significant step forward, with plans to further develop functionalities that leverage connected data. Future updates will focus on efficiently managing patient visits that require home delivery based on prescription data obtained through the NSIPS integration. Through continuous development of pharmacy-specific functions, CrossLog aims to support healthcare providers in concentrating more on direct patient interactions.

About CrossLog Co., Ltd.

Founded in December 2020, CrossLog Co., Ltd. operates under the mission to make home healthcare standard practice. The company develops and provides dedicated scheduling software for home medical visits, CrossLog, and business analysis services, CrossLog Report, among others. The team is dedicated to fully supporting healthcare professionals in their vital work.

• - CEO: Tomoshin Miyahara
• - Location: 8-27 Hakataekichuogai, Hakata Ward, Fukuoka City
• - Website: CrossLog

For inquiries regarding this article, please contact:
CrossLog Co., Ltd.: Tomoshin Miyahara, Ken Takaya
Email: [email protected]